PDA

View Full Version : Help!My Account is gone!


SiR x VeiRoN x
04-19-2009, 09:37 AM
First of all english isn't my native language so i will describe my problem as better as i can,I Heard that if u don't log with your email once every 4 months it will expire,i believe this happened to me because everytime i try to log on xbox.com or even try to change my password it says
"There's a problem with the credentials that you are using to connect"
Now in case my hard disk broke i can't recover my gamertag and all my gamerscore will lose for ever :(
I Trust in you to give me a solution because i know this forum has a great community
I hope i wrote in the right section
Cheers.

roy1751
04-19-2009, 09:49 AM
Only Microsoft can give a solution to this, from this article it seems they are still working on it.

http://www.joystiq.com/2009/02/20/ms-actively-working-on-linking-gamertags-to-new-windows-live-i/ (http://www.joystiq.com/2009/02/20/ms-actively-working-on-linking-gamertags-to-new-windows-live-i/)

SiR x VeiRoN x
04-19-2009, 10:03 AM
Only Microsoft can give a solution to this, from this article it seems they are still working on it.

http://www.joystiq.com/2009/02/20/ms-actively-working-on-linking-gamertags-to-new-windows-live-i/ (http://www.joystiq.com/2009/02/20/ms-actively-working-on-linking-gamertags-to-new-windows-live-i/)



Thanks for the quick reply,so i just have to wait,ok.

EpicGinge
04-19-2009, 06:57 PM
you can renew your e-mail address by signing in on it.

vI-Youneek-Iv
04-19-2009, 09:40 PM
Just contact the Microsoft support. That would probably be your best bet.

dakisbac
04-20-2009, 02:14 PM
Do you still have your Gamertag? It says in the link that if your credentials have expired you can still use your GT provided you don't delete it from your MU. If your account suddenly disappeared, then it wasn't expiration, it was account theft.

gamerguy69
04-20-2009, 08:03 PM
you can renew your e-mail address by signing in on it.

It seems best that when you initially create the Windows LIVE ID (e-mail address) you should use an existing e-mail that you actually log-in to. I wonder how many people have created new e-mail addresses and just simply forget about them while they lay dormant for months and you get this situation.

SiR x VeiRoN x
04-21-2009, 10:04 AM
Do you still have your Gamertag? It says in the link that if your credentials have expired you can still use your GT provided you don't delete it from your MU. .If your account suddenly disappeared, then it wasn't expiration, it was account theft

Yeah,i can play with my gamercard yet,at least until my hard disk still working :(