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View Full Version : just got the e-mail code!


tobiasdennis
07-27-2010, 07:32 PM
check your inboxes WOOT

Blueballs88
07-27-2010, 07:35 PM
Same here. Just arrived!!!

Cortex369
07-27-2010, 07:39 PM
Yeah me too. Finally! :woop:

thedaydreamkid
07-27-2010, 07:43 PM
Wooten! Me too!

LOBO X9
07-27-2010, 07:46 PM
Yes got it

xLoCk 0nx
07-27-2010, 08:26 PM
I think the question remains as to why the hell any of you redeemed it prior to the DLC's release????

EDDS
07-27-2010, 08:41 PM
I think the question remains as to why the hell any of you redeemed it prior to the DLC's release????

for the exclusive video....

guess you didn't know about that.

tobiasdennis
07-27-2010, 08:43 PM
I think the question remains as to why the hell any of you redeemed it prior to the DLC's release????

i answered this in another thread but when the game came out, everyone on this forum said to USE the code because you get a HD video where the developers talk about the game and say that the ACTUAL DLC code will be e-mailed out later.

so i used it.

jd070993
07-27-2010, 09:14 PM
Strangely, I don't have mine yet.

Giving that it's a long process, I'll wait it out through the night. If my code doesn't arrive by tomorrow morning, I'm contacting Microsoft.

EDIT: It's 9:30AM BST on the 28th, and I still don't have the code snuggled away in my inbox. Ugh...

EDDS
07-27-2010, 09:19 PM
im pretty sure no one from the uk has got theirs yet.

MikeyLikesIt
07-27-2010, 09:44 PM
I don't have mine yet. If I don't within the hour, I'm selling this game. I hope I get the code but I could go either way if it's more tornado fighting.

DarthSoth
07-27-2010, 11:53 PM
I don't have mine yet. If I don't within the hour, I'm selling this game. I hope I get the code but I could go either way if it's more tornado fighting.

Wow, impatient much? In an hour huh? so I guess it's past your set ultimatum time, still have the game? The video says the 28th, which is tomorrow, you've already waited like 2 months for the content so what is one more day?

Poppygalaxy
07-28-2010, 12:09 AM
Now i got even more upset! You got it but not me :( But we did get a kick ass Video instead, i guess

TRICKY1976
07-28-2010, 01:08 AM
Not got my code yet but as someone else said whats one more day! i certainly wont be selling my game! Iv written to microsoft just incase but hopefully i should get the email sometime today..

daviduk2000
07-28-2010, 01:47 AM
not got my code yet im in uk that make a difference?

TheRetroMonster
07-28-2010, 03:01 AM
not got my code yet im in uk that make a difference?

What is this code for? how do you receive it?

MLG=Most Likely Gay
07-28-2010, 03:24 AM
got it! woooooooooo

mmartynn
07-28-2010, 08:48 AM
its 9:45am GMT and still no code...

NSL HEADTIME
07-28-2010, 09:04 AM
just got my code cant wait to play it. :P

Pirate Luke
07-28-2010, 09:19 AM
im pretty sure no one from the uk has got theirs yet.


Yeah I haven't got my code yet, quite pissed off its taking this long for them to sort it out.

Machew8472
07-28-2010, 09:31 AM
looks like us brits have to take a back seat, damn... 10:24am and i still got a empty inbox :(

francisrossi
07-28-2010, 09:36 AM
Yeah, no email here either. Damn my silly impatience.

JohnnyBoosh
07-28-2010, 10:09 AM
I'm from Ireland and I find this a bit lame from MS. They knew this DLC was coming out ages ago. For a such a great game that has done poorly sales wise you think that they would keep the fan base happy by having the codes issued to all before the release came out.

Damn MS, they grind my gears sometimes.....

Poppygalaxy
07-28-2010, 10:10 AM
What is this code for? how do you receive it?

The Code is for us people who redeemed the DLC code from the game you got if you bought it new. So we where suppose to get it by mail.

BUZZARDIO 1080
07-28-2010, 10:22 AM
this is a poor show indeed
to try and charge for dlc that im entitled to sucks.what i want to know is if the code has already been put in to my x box, why do we have to wait for another code.
surley the xbox is clever enough to work out that the code has been inputted,
and at the very least, the codes should have been mailed to all regions at the same time.
very poor.
the dlc was out yesterday, and if i wanted to play it yesterday, i would have had to pay 4 gbp (which i did) even though i bought new , great reward REMEDY/MICROSOFT you need to up your game.
but the game does rock

DeviousD
07-28-2010, 10:32 AM
Still waiting for my code aswell fucking sucks that im a dick for putting my code in early.

Josh Benton
07-28-2010, 10:38 AM
11:31 am GMT, still no code :|

TheRetroMonster
07-28-2010, 10:54 AM
The Code is for us people who redeemed the DLC code from the game you got if you bought it new. So we where suppose to get it by mail.

thanks, well i bought preowned i didnt know about this offer. DLC is it i suspect. hmmm aww well

Machew8472
07-28-2010, 11:32 AM
thanks, well i bought preowned i didnt know about this offer. DLC is it i suspect. hmmm aww well

if you haven't already check your case, i brought my copy preowned and it still had card inside...:woop:

Josh Benton
07-28-2010, 11:40 AM
Seriously 12:34 Pm GMT, still NO CODE!
:(

jd070993
07-28-2010, 12:02 PM
I'm heading out soon. If I get back and there's still no code in my inbox, I'm complaining.

Li4moftroy
07-28-2010, 12:14 PM
I dont have my code yet either, Im from the UK. I used my code upon purchase and havent received nothing about gaining a new one, so theres no place to request one, we just have to sit and wait for its arrival? Any help is appreciated, thankies :uzi:

RudeBoy TK
07-28-2010, 12:46 PM
Yes because if you redeem your code again it said that MAYBE your code used already, sow we can only wait for the xbox custumers and that's verry boring!!!

cab0218
07-28-2010, 03:46 PM
I live in the US and I haven't gotten my code yet either.What e-mail do we use to contact them? Im going to give them till today at least because they said it could take up to 48 hrs.

kwokovich
07-28-2010, 03:48 PM
I live in the Uk and its 16.41 GMT and still no code...Should I wait longer or should I start complaining soon?? I'm a patient guy :confused:

cab0218
07-28-2010, 03:51 PM
I would wait since they said at least 2 days. They prolly have enough people saying stuff already.

kwokovich
07-28-2010, 03:53 PM
I live in the US and I haven't gotten my code yet either.What e-mail do we use to contact them? Im going to give them till today at least because they said it could take up to 48 hrs.

Yeah i need the email address as well, just to be prepared you know :p

Edit: Yes I have sent a email to xbox support from the xbox.com website...so its now time for the waiting game......

xXNoScOp3zXx
07-28-2010, 04:13 PM
i have no code too this sucks man ive been anticapating this dlc since the game come out piss me off

Ryot Control
07-28-2010, 04:25 PM
You guys might want to search your emails for "Xbox LIVE" <xbox@engage.xbox.com>. Mine was in the spam box.

Big Robawt
07-28-2010, 05:32 PM
I just received my code! :woop:

cab0218
07-28-2010, 05:39 PM
I have no idea how they are sending these out.

cheeky 315
07-28-2010, 06:36 PM
I have no idea how they are sending these out.

it would be quicker if they used a fucking carrier pidgeon

i have just checked my spam box and found an email offering me a bigger penis, a nice man in Nigeria wants to deposite millions of $ into my bank account and i have also found out i have won a few competitions despite not entering any, but alas no email with a new code

Nlkuysdf
07-28-2010, 06:40 PM
i have just checked my spam box and found an email offering me a bigger penis...

Can you forward me that one please?

EDDS
07-28-2010, 06:45 PM
it would be quicker if they used a fucking carrier pidgeon

i have just checked my spam box and found an email offering me a bigger penis, a nice man in Nigeria wants to deposite millions of $ into my bank account and i have also found out i have won a few competitions despite not entering any, but alas no email with a new code

lol you lucky lucky man.

i just got an email from xbox, except it was their bloody newsletter.

cab0218
07-28-2010, 08:20 PM
This is taking way too long

jd070993
07-28-2010, 08:25 PM
Just looked at my previous post and realised I've been a little bit harsh, considering Microsoft said it would take up to 48 hours for all the codes to be sent out.

So I'm giving them another day. If I don't have that code in my inbox by 5pm tomorrow, then there's gonna be blood.

xLoCk 0nx
07-28-2010, 08:34 PM
for the exclusive video....

guess you didn't know about that.

Because that is really worth the hassle of waiting for an email to arrive in your inbox to let you play the DLC? Meh, videos can be made freely available on the net, DLC cannot :/ I'm glad I got my DLC on the day it came out, rather than risk waiting around several days (as some people are) for a new code to be emailed to them.

Got all 250G yesterday :) It's a great example of DLC done well imo.

Poppygalaxy
07-28-2010, 09:09 PM
Because that is really worth the hassle of waiting for an email to arrive in your inbox to let you play the DLC? Meh, videos can be made freely available on the net, DLC cannot :/ I'm glad I got my DLC on the day it came out, rather than risk waiting around several days (as some people are) for a new code to be emailed to them.

Got all 250G yesterday :) It's a great example of DLC done well imo.

duh, i do believe he was being sarcastic

jd070993
07-28-2010, 10:04 PM
From AceyBongos' Twitter:

Those of you who haven't received your Alan Wake email - apologies, I'm told it will arrive before Monday 2 August. Keep checking yr inbox

Why did I f***ing redeem that code early?

TheSunmaker
07-28-2010, 10:15 PM
I've been thinking the exact same thing lately.
But then I remembered, nowhere on the code card did it say you had to wait and this would happen if you didn't.

Barad
07-28-2010, 10:23 PM
I still haven't recieved mine.. :(

mmartynn
07-28-2010, 10:33 PM
still no code. i have a spare + 560 MSPs. if its not in my inbox by 2morrow night, ill buy for 560MSPs and give one of you lot a chance to get a code :)

Poppygalaxy
07-28-2010, 10:44 PM
MY god. for one second i was extremely happy when i checked my mail but after reading the full title i saw it was the xbox.com news letter :( Man i better read the full name first.

Tedet
07-29-2010, 06:29 AM
I received my code this morning at 5.37am. The email I was sent really made it sound like the box code and email code were different.

And for those interested, the email doesn't seem to be the regular Xbox one. Mine was from xbox@engage.xbox.com

Machew8472
07-29-2010, 07:08 AM
i just got my code aswell.... woohoo!

mine says at 5:27am also, but ive been checking inbox since 6:30am and it didn't arrive till 8:00am... hmmm... who cares im off to play.. bollox.. no im not i gotta download it first..lol

mmartynn
07-29-2010, 07:56 AM
yeh, 5:27am

honestly, what normal, gaming, brit is up at that time xD

JohnnyBoosh
07-29-2010, 08:32 AM
Code finally has arrived!!!

Hratgard
07-29-2010, 09:51 AM
I did too. Finally. At least a day after the first reports of people getting their codes. Wondering if they did it country by country. Norway here.

I did get a reply from MS to after mailing them, where they just said Alan Wake was'nt a MS game, so they could'nt help.

mmartynn
07-29-2010, 09:54 AM
I did get a reply from MS to after mailing them, where they just said Alan Wake was'nt a MS game, so they could'nt help.


lmao, alan wake, exclusive to xbox 360. but micrsoft dont wanna have anything to do with it hahahah XD

kwokovich
07-29-2010, 10:19 AM
Received my code today at 5.44 GMT....Thank God :woop:

TheSunmaker
07-29-2010, 10:26 AM
I got my code. Woke up to it in my inbox.
Hopefully others in Europe will have already gotten or will be getting theirs soon too.

Machew8472
07-29-2010, 10:30 AM
ok im gettin f-ing stressed now.... i recieved my code and used my code at 8:00am, its now 11.22am and my download is still only on 1%... aaarrrrggghhhhh!

anyone else having this problem?..

MAxiMoZ
07-29-2010, 11:46 AM
Dude this after 2 days when I normaly should have the code but I still got' em not

Blaze1983
07-29-2010, 12:00 PM
Im still waiting for my code :mad:

anyone else in Uk still waiting, or should i be calling MS or someone??


"Edit" Just got help from the community manager at alan wake forums, all sorted

LethalEdge
07-29-2010, 02:07 PM
ok im gettin f-ing stressed now.... i recieved my code and used my code at 8:00am, its now 11.22am and my download is still only on 1%... aaarrrrggghhhhh!

anyone else having this problem?..

Same thing happened to me when I tried to download it, I just reset my router and reconnected to Live. That did the trick and the DLC started downloading like normal. :)

Poppygalaxy
07-29-2010, 03:11 PM
Yeah! ive gotten it :D i feel sorry for those of you that still waits :/

cab0218
07-29-2010, 04:17 PM
Still havent gotten mine either. Microsoft said on their twitter it could take until August 1st. How did you get help from the community manager on the alan wake forums?

jd070993
07-29-2010, 04:31 PM
My code finally arrived at 4:38AM this morning.

EDIT: Make that 5:38AM. Time's stuck on GMT.

And the DLC is good, be it short. It'll be worth the wait if you're still waiting for your code. Microsoft, I can't forgive you for this cock-up, but you and Remedy redeemed yourselves... slightly :)

daviduk2000
07-29-2010, 05:56 PM
mines here at 4:30 this morning.

wierd thing is. it wasnt sent to my account linked to my profile. which was very strange. it was sent to my real email adress (the non spam filled one) also note it came to my junk folder

francisrossi
07-29-2010, 10:22 PM
Yeah, got mine at silly o'clock this morning too.

cab0218
07-30-2010, 02:35 PM
Just got this e-mail from them today after I sent them an e-mail.

Hi (insert name),

I am Scott with Microsoft Xbox services.

This e-mail acknowledges our receipt of your message to Xbox Customer Care. We appreciate you taking the time to write us with your concerns and value you as an Xbox customer. We do apologize for any inconveniences that you might have.

I understand that you have some issue with your Xbox Live code that still have not yet received. It is advisable that you call Xbox Customer Support. This is due to the nature of the issue. We cannot resolve this problem over this method and requires further scrutiny.

You may also choose to call Xbox Phone Support.

For US and Canada customers, you may call Xbox Customer Service at 1-800-469-9269 at your earliest convenience, and we'll be happy to help you. We are open everyday from 6am to 10pm US Pacific Time.