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NEUTROS77
07-27-2010, 08:42 PM
has anyone else not gotten their email code but the dlc is out?

IXISHADOW
07-27-2010, 08:49 PM
I have not recieved my code and it is starting to annoy me!

Spunk8374
07-27-2010, 08:55 PM
I got my code about a hour ago

IXISHADOW
07-27-2010, 08:56 PM
Would changing the email I have associated with my account be an issue? I have not recieved an email on either of them though :/.

Stoney Twist
07-27-2010, 08:56 PM
has anyone else not gotten their email code but the dlc is out?

I have not recieved my code and it is starting to annoy me!

If you guys still don't have it, then call Microsoft Xbox Live support and let them know. If you don't get satisfaction there, then I'd try Remedy's Facebook or Twitter. There has been talk there that Remedy is helping people get DLC codes that work.

IXISHADOW
07-27-2010, 09:04 PM
If you guys still don't have it, then call Microsoft Xbox Live support and let them know. If you don't get satisfaction there, then I'd try Remedy's Facebook or Twitter. There has been talk there that Remedy is helping people get DLC codes that work. I don't use twitter it is lame haha. And calling Microsoft would possibly help but I don't want to be redirected to an American line...

Spunk8374
07-27-2010, 09:07 PM
My email was changed and they got it to me, so it still might be ok

IXISHADOW
07-27-2010, 09:13 PM
My email was changed and they got it to me, so it still might be ok

Ok thanks for the info. I have just emailed microsoft. Hopefully they can resolve the issue asap. Do you think the time that I used my code would affect when I recieve my new one?

Spunk8374
07-27-2010, 09:20 PM
I used my code the first day, so they could be sending them in the order that they were received in. But that's just a guess....

IXISHADOW
07-27-2010, 09:22 PM
I used my code the first day, so they could be sending them in the order that they were received in. But that's just a guess....

Ok thanks again. God this is so annoying!!!

M1keX
07-27-2010, 09:46 PM
just a fyi the video says you'll get the code on the 28th not the 27th :O so they still got a day to get it to you.

Btw i'm in the same boat, no code here and my inbox is empty.

IXISHADOW
07-27-2010, 09:49 PM
just a fyi the video says you'll get the code on the 28th not the 27th :O so they still got a day to get it to you.

Btw i'm in the same boat, no code here and my inbox is empty.

Yup I remember seeing that but it still strikes odd as to why some have recieved it and others have not.

TRICKY1976
07-27-2010, 11:26 PM
Iv been checking my email all day no joy :(
And it cant be my email address as i got a token from xbox this morning saying id won a free RDR theme for downloading the RDR MP trailer
Who sends out the email xbox or remedy?? :confused:

EDIT: Just got this off xboxuk on facebook=

Xbox UK (http://www.facebook.com/xboxuk) If you're awaiting a replacement code for The Signal - look out for an email in the next 24 hours.

dadaveke
07-28-2010, 08:04 AM
Iv been checking my email all day no joy :(
And it cant be my email address as i got a token from xbox this morning saying id won a free RDR theme for downloading the RDR MP trailer
Who sends out the email xbox or remedy?? :confused:

EDIT: Just got this off xboxuk on facebook=

Xbox UK (http://www.facebook.com/xboxuk) If you're awaiting a replacement code for The Signal - look out for an email in the next 24 hours.

I am also still waiting

Rens3000
07-28-2010, 08:17 AM
Just bought the DLC without the code. Couldn't wait any longer.

xenobite
07-28-2010, 11:36 AM
omg this takes forever bin checking mail sinds yesterday
did anybody in europe ( me belgium) got there code by now ????
this sucks lots a friends waited to download and they bin playing sinds yesterday

Savior82
07-28-2010, 12:00 PM
Also waiting for the email...

Machew8472
07-28-2010, 12:22 PM
just a fyi the video says you'll get the code on the 28th not the 27th :O so they still got a day to get it to you.

ok i watched that vid and it does say 28th but it also says thats the day the dlc was to be released...

so if they brought the release date forward for dlc they should have sent the emails earlier... imo.

...and from what i can tell the yanks were getting there emails on the 27th or as soon as it clicked over to 28th...

i thought id be one of first peeps to play the signal but it looks like us brits/europeans gonna be last... thx remedy:mad:

mmartynn
07-28-2010, 12:40 PM
its 13:30 and i still not recived my code..

getting anoyed now

TRICKY1976
07-28-2010, 12:48 PM
1:40PM GMT getting tired of checking my email for my code!! got no choice but to keep looking!! really p**sed at myself for putting the code in as soon as i got the game but on the DLC card all it said was DO NOT DISCARD! nothing about not inputting the code till the DLC release date...
Not gonna say epic fail like the majority of players as the game is absolutely brilliant and if i have to ill spend 540MSP on it but gonna wait for today and see if my code comes through. I did write to microsoft just to be on safe side if code didnt come through.

t04glovern
07-28-2010, 01:06 PM
I posted on Remedy's Facebook page ^_^ still no response but it has only been 5 minutes since i posted ;)

*I'm such a Nuisance*

DayV3d
07-28-2010, 01:28 PM
germany, 15.20 on wednesday, still no code. but me has at least some chocolate filled cookies! so, no worries here ;P

*offers cookies to the waiting crowd*

M1keX
07-28-2010, 01:31 PM
still no code here, idk whats taking so long lol

Ravenous IE
07-28-2010, 01:34 PM
Wahhhh, Remedy don't love the Europeans no more :(, still don't get why the DLC was released a day earlier compared to the people themselves from Remedy saying it would be out on the 28th.

Oh well may go rant at my email inbox for a while :D

t04glovern
07-28-2010, 02:31 PM
Still no reply :( will wait till tomorrow morning and then I'll call Microsoft

*offers cookies to the waiting crowd*

Cookie Pl0x :Bounce:

IXISHADOW
07-28-2010, 02:57 PM
I too have not recieved my code. How long does this take?

t04glovern
07-28-2010, 03:50 PM
I too have not recieved my code. How long does this take?

I reckon within 24 hours from now we should all have received our codes, unfortunately it's just a matter of time mate ;)

TRICKY1976
07-28-2010, 04:09 PM
This is the reply i just got from micrsosoft support....

Dear Richard,
Thank you for contacting Xbox Support.
The issue you describe was brought to our attention and we apologize for any inconvenience this may have caused.

Xerofox
07-28-2010, 04:36 PM
This is the reply i just got from micrsosoft support....

Dear Richard,
Thank you for contacting Xbox Support.
The issue you describe was brought to our attention and we apologize for any inconvenience this may have caused.

Your Reply:

Dear Computer Generated Message,
Thank you for taking the bytes to send this message but
this doesn't help me at all.

Anyway, I totally forgot about the code. Guess I'll have to check my inbox once in awhile to see if they have sent it.

IXISHADOW
07-28-2010, 04:38 PM
I emailed microsoft customer support yesterday and have just recieved a reply.

'Dear (Insert name),


Thank you for contacting Xbox Support.
The issue you describe was brought to our attention and we apologize for any inconvenience this may have caused.

Kindly note that you should receive the Email by Monday 2nd Aug 10 on your contact Email on your Xbox Live account. If you didn't receive it by this time, please contact us by phone and one of our representatives will be able to help you further.'

xenobite
07-28-2010, 04:42 PM
I emailed microsoft customer support yesterday and have just recieved a reply.

'Dear (Insert name),


Thank you for contacting Xbox Support.
The issue you describe was brought to our attention and we apologize for any inconvenience this may have caused.

Kindly note that you should receive the Email by Monday 2nd Aug 10 on your contact Email on your Xbox Live account. If you didn't receive it by this time, please contact us by phone and one of our representatives will be able to help you further.'

what do they mean by MONDAY
come on i want it yesterday

Morbido
07-28-2010, 04:44 PM
This is the reply i just got from micrsosoft support....

Dear Richard,
Thank you for contacting Xbox Support.
The issue you describe was brought to our attention and we apologize for any inconvenience this may have caused.

That really is piss poor.

Has anybody heard ANYTHING from Remedy? like a "thankyou for purchasing Alan Wake blah blah blah we will send you your code soon" etc.

Ryot Control
07-28-2010, 05:01 PM
You guys might want to search your emails for "Xbox LIVE" <xbox@engage.xbox.com>. Mine was in the spam box.

wildwest08
07-28-2010, 05:43 PM
i am happy that i got mine and it was a great dlc, added a great dimension to the already great game

M1keX
07-28-2010, 09:29 PM
i am happy that i got mine and it was a great dlc, added a great dimension to the already great game

lol there is no point in this lol you gain nothing but make urself look like a dick.

And i still have no code so guess i'll be waiting a week :/

TheSunmaker
07-28-2010, 09:52 PM
Monday?!
They want us to possibly wait until Monday?!

What the hell? I am getting really annoyed about this.

t04glovern
07-29-2010, 01:48 AM
tHIS iS nOT cOOL :( I just want to play it so bad :eek:

Ravenous IE
07-29-2010, 04:52 AM
Finally got my code, 5:45 here in Ireland now to sleep :(

NEUTROS77
07-29-2010, 07:55 AM
yeah finally got my code its the 29th at about 3:48am

TRICKY1976
07-29-2010, 08:15 AM
Just woke up checked mail and got my code :drunk

M1keX
07-29-2010, 09:45 AM
i can confirm i got mine aswell.

TheSunmaker
07-29-2010, 10:31 AM
Woke up to mine sitting in my inbox this morning.
It arrived around 5:45 GMT.
Now to play!

xenobite
07-29-2010, 11:10 AM
hey all could somebody from belgium r the nederlands confirm they got there code by now r not ?
still no code here
its busting my b...s

dadaveke
07-29-2010, 11:31 AM
hey all could somebody from belgium r the nederlands confirm they got there code by now r not ?
still no code here
its busting my b...s
i`m from the netherlands and i have no code .. i bought the dlc this morning for 560 points..

zaXor101
07-29-2010, 11:39 AM
Mine arrived at 5:34 AM BST. Cool eh!

DayV3d
07-29-2010, 02:09 PM
still no code, and i have no cookie left... me sad!

Christix
07-29-2010, 02:37 PM
hey all could somebody from belgium r the nederlands confirm they got there code by now r not ?
still no code here
its busting my b...s

Nothing in Belgium...Still waiting

cab0218
07-29-2010, 10:14 PM
What e-mail did you guys send to for support?

kyzer
07-31-2010, 04:58 AM
I don't have my code yet, so yesterday i called MS and they told me, that i should get it before August 3rd, if not, then i have to call them again and they are going to give me my code.

The person said this is general, MS started the campaign of sending email codes on the 27th, and its going to last the whole week, so be patient.

I advice to call MS because they are going to give you a "report number" (i dont know how to put it in english sorry), so if you don't get your code on August 3rd, then you have more chances to get the mail right away when you called them.

xenobite
08-01-2010, 10:50 AM
ok its sunday afternoon still NO code
video says 28 its the 1st of next month
i like 2 say LILY ALLEN U VERY MUCH remedy

Thugsta
08-02-2010, 09:53 AM
No code in germany yet :woop:

Ink129
08-02-2010, 11:12 AM
No code in Denmark either. Thank god I've got ME2 to keep me entertained while I'm waiting, although, it would be nice to actually receive the code at some point ;)

DayV3d
08-02-2010, 01:03 PM
its monday! and still no code in germany, hooray! ...

btw, anyone seen the movie splice ? man that was some weird stuff at the last 30 or so minutes o.O

Fatty 16d McGee
08-02-2010, 06:51 PM
I live in America dang it! Still no code...this is B.S.!

Thugsta
08-03-2010, 08:26 AM
Code received in germany :Bounce:

Ink129
08-03-2010, 09:35 AM
Code received in germany :Bounce:

Congrats, my neighbouring friend ;)

I guess there is still hope for the code to arrive then. Now I only need the codes to work their way slightly more to the north towards the great country known as Denmark :)

Matty2705
08-03-2010, 10:49 AM
Code received in Belgium. So finally, I can play =).

DayV3d
08-03-2010, 10:24 PM
its here, its here! mommy my code is here! but somehow, im not in the mood for alan wake right now :(