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View Full Version : Live Membership Problem.


littlemissymoo
03-29-2011, 11:13 PM
A few months back I bought my yearly live membership. I had to change my card details because my old card had expired. I appear to now have two years membership ending in 2013 but only paid for one year on my bank statement. So next Jan I will be charged again because of auto renewal. I don't want to be charge for it when already have it so what can I do if anything?

FrangaX
03-29-2011, 11:31 PM
The only thing I can think of is to call Xbox support and ask them the same questions.

I had a few problems with my credit card and a suspended account (I changed my credit card and cancelled the one that was being used on the Xbox) and they were able to assist.

Sorry for not having a definitive answer.