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Old 03-03-2012, 07:42 AM   #4
SpongebobRoundpants
 
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Join Date: Dec 2010
Location: Salina ks
Posts: 827

gamerboyTHXtss's Gamercard
Just talked to another advisor to see if the issue is being resolved. Here is the whole conversation.


Samarth:
Thanks for contacting EA Help! My name is Samarth how may I help you?

you:
I am here to talk to you about this case I have.

Samarth:
Please provide me the case id.

you:
CASE: 03044157

Samarth:
It is related to a bug?

you:
yes, a glitched achievement in Medal of Honor: Airborne.

Samarth:
I am really sorry for any disappointment this may cause to you.

you:
An advisor told me that the game development was working on patching this achievement thats glitched. I need to know if they have fixed it or are still working on it.

Samarth:
Yes that is correct and the issue is still be investigated.

Samarth:
Ok what I can do is fill out a complaint form for you if you like and we will give your missing items back.

you:
what are the missing items?

Samarth:
The Achievement.

you:
You guys can pop the achievement "World War II Victory Medal" achievement for me. I have already done the requirements to get the achievement many many times.

Samarth:
Yes, that is why I am saying that I will forward this to the concerned team.

you:
Ok, sounds good.

Samarth:
I am sure that the issue will be resolved very soon.

you:
Will this also be fixed for the thousands of others that have had this achievement not unlock for them when they do the requirement?

Samarth:
Yes, it will be resolved for number of gamers but your issue will be resolved on priority bases as you reported us and you will get benefits as well.

you:
Sorry, I can't read the words after "resolved on". Please retype that part.

Samarth:
Yes,
it will be resolved for number of gamers but your issue will be resolved on priority bases as you reported us and you will get benefits as well.

you:
do you have my gamertag?

Samarth:
Please provide me the gamer tag id and the email id that is associated with the game.

you:
My gamertag is "gamerboyTHXtss". Whats the email associated with the game?

Samarth:
The xbox mail.

you:
You mean the email that is associated with my gamertag?

Samarth:
Yes correct.

you:
jeffwireman@hotmail.com

Samarth:
Thank you for the requested information.

Samarth:
Okay that form was sent off for you. You should see the issue resolved in some time and I Thank you for all your patients.

you:
Thanks for the Help! I hope to see this issue resolved soon. Thanks for taking care of this bug. I know you guys don't really support the game at anymore but thanks for the help.

Samarth:
The pleasure is all mine.

Samarth:
Thank you for contacting EA. Is there anything else I can help you with today?

you:
That will be all. Thanks for the help!

Samarth:
You will be getting a survey in your email after this chat. I would appreciate if you took the time to fill it out. It lets my supervisor know how I am doing. Thank you for your time.

you:
I will fill the survey out right away. Thanks for the help!

Samarth:
Thank you so much.

Samarth:
If you need help with anything else, please feel free to contact us any time!

Samarth:
I'm glad that I was able to help you. It wouldn't have been possible without your co-operation.

you:
Will do.

Samarth:
Bye and have a great day. Hope you have a great time.
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Last edited by SpongebobRoundpants; 03-03-2012 at 05:16 PM.
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