Originally Posted by demon00uk
Spoke with Microsoft again today, they have opened a case and shall be investigating the matter internally and with Rockstar. I have also sent Rockstar another email explaining what MS have said and plan to do. I am now waiting until MS call me back tomorrow with an update. If it is anything of interest I will keep you all informed.
That sounds promising. And if you're to speak with them again, could you mention this has happened to multiple people? If you haven't already. It seems like they just kind of arbitrarily advance certain cases, and hopefully if yours goes through we'll all benefit.