You have to first take off the panels before you're able to remove the three batteries. Two are located on opposite sides of each other on ground floor and the last battery is on the ceiling. However, if all three batteries have been removed from their slot yet the fire is still there, then I recommend placing each battery back in its original slot and removing them again.
I've never heard of that glitch before. Hopefully this helped.
137/138 games completed (including DLC)
Completion percentage: 99.15%
Latest retail completion: Max Payne 3
Latest arcade completion: Motocross Madness