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Skylanders portal use with giants issue


stuthemonkey
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Has anyone ever seen a problem with upswing the portal from skylanders giants where the little figures work fine but the giants only work if you hold them about an inch above the portal? All the giants figures act this way, but the series 2 and light ore figures all work fine.

 

Haven't tried a second portal yet but that's going to be attempted. Just curious if anyone has seen this. I just placed a tv remote control on top of the portal and placed the giants figure on top of it when I wanted to use one. Worked fine that way, just seemed very odd.

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  • 2 weeks later...

Well I contacted Activision on their UK phone number and got a very helpful chap who is going to send me another Tree Rex. All I have to do is send them a piccie of my current Tree Rex next to a bit of paper with my Activision Support Case number on it. He also specifically said there is no need to send back the old one.

 

Really very good customer support.

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