CrimsonGhost Posted November 22, 2013 Share Posted November 22, 2013 So I am one of the unlucky ones with a broken disc drive. Everything else seems to work fine though. Anyone else in a similar situation? Link to comment Share on other sites More sharing options...
iBuzz7S Posted November 22, 2013 Share Posted November 22, 2013 Not the only one. Quite amazing at how many views and likes the videos have. Some people must be so bored, using software to boost views and likes. Or just your typical asshurt fanboys. Link to comment Share on other sites More sharing options...
CrimsonGhost Posted November 22, 2013 Author Share Posted November 22, 2013 I wonder if this is going to be a bigger failure rate than RROD... Link to comment Share on other sites More sharing options...
Sarcastro Posted November 22, 2013 Share Posted November 22, 2013 That sucks, man. Best of luck in getting a quick replacement! Link to comment Share on other sites More sharing options...
Akuza Posted November 22, 2013 Share Posted November 22, 2013 Seems like a lot of people are having this issue, let's hope this is resolved quickly! Link to comment Share on other sites More sharing options...
WalterWhite Posted November 22, 2013 Share Posted November 22, 2013 So I am one of the unlucky ones with a broken disc drive. Everything else seems to work fine though. Anyone else in a similar situation? I'm sorry to hear that your disc drive is broken, that really sucks. I have a question for you though, was it broken right away, like the first time you put in a disc or did it work at first and then start acting up? Link to comment Share on other sites More sharing options...
CrimsonGhost Posted November 22, 2013 Author Share Posted November 22, 2013 Got it last night and hadn't played any disc based games yet. Put Ryse in and first time it didn't work, same with Forza. The downloaded games like FIFA, Lococyle and Xbox Fitness worked fine though. Link to comment Share on other sites More sharing options...
WalterWhite Posted November 22, 2013 Share Posted November 22, 2013 Got it last night and hadn't played any disc based games yet. Put Ryse in and first time it didn't work, same with Forza. The downloaded games like FIFA, Lococyle and Xbox Fitness worked fine though. Alright, I just wanted to get an idea if it's something people are experiencing right away or after it's worked previously. Link to comment Share on other sites More sharing options...
JedEgan Posted November 22, 2013 Share Posted November 22, 2013 My console just completely died. Have been playing Dead Rising 3 for about three hours then the console froze. Pressed the Xbox button and went to the dashboard, then the screen just went blank and says 'No signal'. Now when I turn the Xbox on the light comes on, the console makes a whirring noise and then the light goes off. To say I'm annoyed and upset about this is an understatement. Link to comment Share on other sites More sharing options...
skatermike21988 Posted November 22, 2013 Share Posted November 22, 2013 Mine's been able to play games and stuff just fine. But my fan is ticking like crazy and can get real annoying while I'm gaming: [ame=http://www.youtube.com/watch?v=TpajR9-9T6Y]Xbox one ticking fan - YouTube[/ame] Link to comment Share on other sites More sharing options...
lifeexpectancy Posted November 22, 2013 Share Posted November 22, 2013 Mine's been able to play games and stuff just fine. But my fan is ticking like crazy and can get real annoying while I'm gaming: Yeah, seriously couldn't hear any ticking in your video... Link to comment Share on other sites More sharing options...
Done For You Posted November 22, 2013 Share Posted November 22, 2013 No broken disc-tray here but my power brick was faulty. The guy's at my local EB Games store replaced it for me straight away, though. Link to comment Share on other sites More sharing options...
JedEgan Posted November 22, 2013 Share Posted November 22, 2013 Rang MS Support, they asked me to unplug everything from the console then plug everything back in. Miraculously it started working again! Link to comment Share on other sites More sharing options...
Ninja Piggy Posted November 22, 2013 Share Posted November 22, 2013 I got one too, it works fine but i have to listen to this [ame=http://www.youtube.com/watch?v=YOBW5tCxaRg]Xbox One Drive Fault 22 11 13 - YouTube[/ame] Link to comment Share on other sites More sharing options...
CrimsonGhost Posted November 22, 2013 Author Share Posted November 22, 2013 So basically this has been the last 5 hours: Go on Xbox website and follow instructions for repair including registering console. Being told by the website to call repair team. Request callback which states 'less than 65 minutes'. Receive no call back 2 and a half hours later so call u myself. Get told they can't access my details because I registered the console myself (because the website told me to!). Get put on hold three times and have to wait a further 20 minutes for a callback. Get told their only option was to set up a new account for me which would lose all my dlc, gamerscore etc. or I could try and submit a repair order myself. Finally submit a repair order by choosing the 'other' fault as the 'mechanical noise' one doesn't let you do this. Have to put a £600 holding charge on my credit card. Get told they will ship me a replacement console in 'a few working days' and I have to return the broken one at which point the charge gets removed. The repair team told me to call Microsoft store who had the absolute worst calltaker I have ever heard. He didn't respond to anything I said and was silent for so long I had to ask multiple times whether he was still there. Eventually he just sent me back to the automated queue (which was probably a blessing as he didn't seem to know what he was doing). Finally I spoke to someone in Dublin who seemed half decent and raised a complaint for me. Every step has been painful. Hopefully no one else has to go through it! Link to comment Share on other sites More sharing options...
dab198 Posted November 22, 2013 Share Posted November 22, 2013 (edited) I skipped most of what you did and just logged the repair order myself. Thought it would be quicker and result in less aggravation - apparently I was right. Hopefully they'll actually test the disc drives in our replacements before they're sent out, and I hope it actually does happen in the "3-5 working days" it states. I'd been perfectly happy with the console until I tried to play a disc-based game, and there's no point downloading many digital items if that console's got to be sent back anyway. Edited November 22, 2013 by dab198 Link to comment Share on other sites More sharing options...
KazMack Posted November 22, 2013 Share Posted November 22, 2013 Just realised I haven't ordered any disc games as was going to get some for christmas... Can test the drive another way? Mines isn't here yet but now I'm worried I won't know it's faulty until christmas Link to comment Share on other sites More sharing options...
Veedrock Posted November 22, 2013 Share Posted November 22, 2013 Just realised I haven't ordered any disc games as was going to get some for christmas... Can test the drive another way? Mines isn't here yet but now I'm worried I won't know it's faulty until christmas I imagine trying a BD or DVD would work. If it's actually the drive then no discs should work, regardless of format. Link to comment Share on other sites More sharing options...
dab198 Posted November 22, 2013 Share Posted November 22, 2013 You can try any normal DVD, blu-ray or audio disc as well. If it's faulty, it doesn't read those either. Link to comment Share on other sites More sharing options...
Rapture639 Posted November 22, 2013 Share Posted November 22, 2013 Where's the Xbox defense force when you need them...? Link to comment Share on other sites More sharing options...
KazMack Posted November 22, 2013 Share Posted November 22, 2013 You can try any normal DVD, blu-ray or audio disc as well. If it's faulty, it doesn't read those either. I imagine trying a BD or DVD would work. If it's actually the drive then no discs should work, regardless of format. thanks guys! 15 mins away it is now... Finally. Been a long wait. Link to comment Share on other sites More sharing options...
Nlkuysdf Posted November 22, 2013 Share Posted November 22, 2013 Where's the Xbox defense force when you need them...? Once they convinced everyone to buy one, they're job was done. Link to comment Share on other sites More sharing options...
xXmyxxmastaXx Posted November 22, 2013 Share Posted November 22, 2013 lmao greatness awaits? Link to comment Share on other sites More sharing options...
CloudMir Posted November 22, 2013 Share Posted November 22, 2013 When I picked mine up this morning, a guy was returning his that was defective, though I don't know what his problem was. I felt very badly for him. Link to comment Share on other sites More sharing options...
Akuza Posted November 22, 2013 Share Posted November 22, 2013 Where's the Xbox defense force when you need them...? Avoiding all these topics like crazy. They can't defend against this, especially since they may be experiencing the issue themselves. I'm glad I haven't got a console at launch and didn't plan on getting one till next year, now I may wait until I know it's sorted out. Link to comment Share on other sites More sharing options...
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