Thracian Posted December 30, 2013 Share Posted December 30, 2013 Whenever I connect my ipod to my laptop via a usb connection it comes up with the do not disconnect screen and will constantly stay on that screen without changing. I am unable to sync the music in my itunes library to the ipod whilst it is in this state aswell. Any advice how to solve this problem? Link to comment Share on other sites More sharing options...
JDMHatchG Posted December 30, 2013 Share Posted December 30, 2013 I can't answer you question i'm afraid but since this section of the forum doesn't seem to get viewed much I have done a search on google for you and found this: [ame=http://www.youtube.com/watch?v=t7ZpUEgY1JA]How to remove a Do not disconnect screen and fix a frozen ipod from your itunes and computer - YouTube[/ame] Hope this helps... Link to comment Share on other sites More sharing options...
Thracian Posted December 31, 2013 Author Share Posted December 31, 2013 That does work but the problem is whenever its plugged into my computer it comes up with the do not disconnect screen and I can't do anything with it when usually I could sync music to my ipod with no problem. Link to comment Share on other sites More sharing options...
McDurbin Posted January 4, 2014 Share Posted January 4, 2014 Can you try it on another usb port and maybe a different cable? If it still does it after that, try another PC. Also, make sure you have the lock switch unlocked. Link to comment Share on other sites More sharing options...
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