iiPaDFooT Posted January 1, 2012 Share Posted January 1, 2012 just got my Asus VE228H in the mail, and not only does it have a dead pixel, but i have it plugged into my xbox through hdmi, with the volume on 100 in the menu, and i get no sound whatsoever out of the speakers. i'm hoping to send it back, but from what i read Asus return policy doesn't cover dead pixels, so i'm preparing for the worst. i'm pretty sure i'm supposed to be getting sound out of the speakers.... any idea if there's a place i'm supposed to turn it on or something? Link to comment Share on other sites More sharing options...
Chaosx721 Posted January 1, 2012 Share Posted January 1, 2012 Return it to whomever you bought it from. Link to comment Share on other sites More sharing options...
iiPaDFooT Posted January 2, 2012 Author Share Posted January 2, 2012 Return it to whomever you bought it from. like i said already though, dead pixels aren't covered under any warranty, and the products are unreturnable. therefore i need to know if the sound is actually an issue or not before i can return it. Link to comment Share on other sites More sharing options...
Arrie3 Posted January 5, 2012 Share Posted January 5, 2012 just send it back.. and if they accept it just call a lawyer Link to comment Share on other sites More sharing options...
Dav13s Posted January 5, 2012 Share Posted January 5, 2012 Why not just contact ASUS and ask them? Would seem to make sense... Link to comment Share on other sites More sharing options...
Tussell Posted January 5, 2012 Share Posted January 5, 2012 Even though it may look like they don't cover dead pixels, get a hold of the right customer service rep, give him/her absolute hell, and you never know, it may just work in your favor. Link to comment Share on other sites More sharing options...
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