lizard9979 Posted March 22, 2014 Share Posted March 22, 2014 Has anyone had an issue with discs that are in perfect condition not work? Our copy of assasin's creed is perfect, no scratched, no oil on it, nothing. But when I put it in any of our three consoles it does not work. Any ideas? I was under the impression that the blue ray games were much more durable. Boo. Link to comment Share on other sites More sharing options...
kaleido42 Posted March 22, 2014 Share Posted March 22, 2014 Sounds like a defective disc. I assume it's never worked before? If that's the case take it back to the retailer, they should be able to exchange it for the same game Link to comment Share on other sites More sharing options...
Wildmn34 Posted March 22, 2014 Share Posted March 22, 2014 Has anyone had an issue with discs that are in perfect condition not work? Our copy of assasin's creed is perfect, no scratched, no oil on it, nothing. But when I put it in any of our three consoles it does not work. Any ideas? I was under the impression that the blue ray games were much more durable. Boo. Are you part of the Dashboard Beta? If so, it's a known issue. You have to hard reset your console, if that doesn't work then you have to remove your secondary MAC address and reboot. Link to comment Share on other sites More sharing options...
StarsRPD Posted March 22, 2014 Share Posted March 22, 2014 Are you part of the Dashboard Beta? If so, it's a known issue. You have to hard reset your console, if that doesn't work then you have to remove your secondary MAC address and reboot. I have the same problem. Titanfall actually worked today. I will try the MAC thing later today. Link to comment Share on other sites More sharing options...
Master Sieder Posted March 22, 2014 Share Posted March 22, 2014 happens to me when I change the disc a cold restart of the Xbox should fix it the reason for this happening is most likely your in the beta program as asked before this comment and will be fixed in an up coming update that's why they have beta's Link to comment Share on other sites More sharing options...
StarsRPD Posted March 22, 2014 Share Posted March 22, 2014 happens to me when I change the disc a cold restart of the Xbox should fix it the reason for this happening is most likely your in the beta program as asked before this comment and will be fixed in an up coming update that's why they have beta's 2x Cold restart yesterday and it didn't help. I held down the power button on the console that's cold restart yes? or unplug power cable too? Link to comment Share on other sites More sharing options...
EmporerDragon Posted March 22, 2014 Share Posted March 22, 2014 2x Cold restart yesterday and it didn't help. I held down the power button on the console that's cold restart yes? or unplug power cable too? You need to unplug the power cable and leave it unplugged for at least 30 seconds for a cold restart. Link to comment Share on other sites More sharing options...
xTGMx INF3RNO Posted March 22, 2014 Share Posted March 22, 2014 I had this issue with titanfall, It just would not read the disk. I disconnected from xbox live and it worked and installed fine no issues since. Try that? Link to comment Share on other sites More sharing options...
Master Sieder Posted March 22, 2014 Share Posted March 22, 2014 2x Cold restart yesterday and it didn't help. I held down the power button on the console that's cold restart yes? or unplug power cable too?I didn't unplug mine its only been unplugged once since I got it on day one. but its weird how it's not working but I know it's not a broken disc drive since it's happening to beta user's some people may have to wait until the full update or another preview update might fix it guess we should be happy it's not our Xbox's Link to comment Share on other sites More sharing options...
StarsRPD Posted March 22, 2014 Share Posted March 22, 2014 I didn't unplug mine its only been unplugged once since I got it on day one. but its weird how it's not working but I know it's not a broken disc drive since it's happening to beta user's some people may have to wait until the full update or another preview update might fix it guess we should be happy it's not our Xbox's Yeah same here only once. Other problems fixed by holding the Xbox button. Guess I'll wait for the full update. Everything works fine today though. Link to comment Share on other sites More sharing options...
xRaW CaRNage x Posted March 22, 2014 Share Posted March 22, 2014 Yeah same here only once. Other problems fixed by holding the Xbox button. Guess I'll wait for the full update. Everything works fine today though. I've had the same issues a couple times since the last preview update. I have had to factory reset and hold down power button reset. It's a persistent problem for sure. Link to comment Share on other sites More sharing options...
StarsRPD Posted March 22, 2014 Share Posted March 22, 2014 I've had the same issues a couple times since the last preview update. I have had to factory reset and hold down power button reset. It's a persistent problem for sure. ok I dont want to factory reset. I just hope it fix itself. Link to comment Share on other sites More sharing options...
Dragon BLaZe o Posted March 22, 2014 Share Posted March 22, 2014 Has anyone had an issue with discs that are in perfect condition not work? Our copy of assasin's creed is perfect, no scratched, no oil on it, nothing. But when I put it in any of our three consoles it does not work. Any ideas? I was under the impression that the blue ray games were much more durable. Boo. Yes the same problem with my Battlefield 4 copy. Not a single scratch and I'm part of the dashboard-beta program. Link to comment Share on other sites More sharing options...
lizard9979 Posted March 23, 2014 Author Share Posted March 23, 2014 (edited) Are you part of the Dashboard Beta? If so, it's a known issue. You have to hard reset your console, if that doesn't work then you have to remove your secondary MAC address and reboot. Looks like you hit the nail on the head. Same issue happened with titanfall today. I wonder how a MAC address is glitching a disc reader? I am in the beta so I guess that is it. It took the clearing the MAC address to get it working. Thanks for the help!! Edited March 23, 2014 by lizard9979 Link to comment Share on other sites More sharing options...
Wildmn34 Posted March 23, 2014 Share Posted March 23, 2014 Looks like you hit the nail on the head. Same issue happened with titanfall today. I wonder how a MAC address is glitching a disc reader? I am in the beta so I guess that is it. It took the clearing the MAC address to get it working. Thanks for the help!! Awesome, glad I could help. I have no idea why/how a MAC address would screw that up... but a fix is a fix. Link to comment Share on other sites More sharing options...
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