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Old 05-12-2011, 03:44 PM   #31
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Awesome, dude. It's nice to see that they're taking notice. Keep us posted, man.
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Old 05-13-2011, 05:19 PM   #32
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Nice, I hope it helps. I have the same problem!
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Old 05-14-2011, 11:44 PM   #33
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I'm having the same problem. For the record, I downloaded the DLC after I got 130 emblems.

I have a feeling that even if Sega does fix it, they won't make it retroactive.
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Old 05-18-2011, 02:22 AM   #34
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Thanks for the update! That is good to hear that they are actually trying to solve the problem (unlike some companies, stupid Mercenaries 2 glitches) lol.
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Old 06-08-2011, 03:05 PM   #35
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any update on this? I should have looked at the forums before playing this game and buying the dx version.
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Old 06-09-2011, 12:01 AM   #36
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I got another update people...but not really a happy one.

Today I just got another response after sending one saying "Please update me and the online community as soon as possible with any information on this glitch."

Here's what they had to say...

"Hello,

We are continuing to look into these claims but have been unable to reproduce them. We will inform you when we have any additional information.

Best,
Frank
SEGA America Customer Support"


Soo...guess we gotta continue waiting :/
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Old 06-09-2011, 05:05 PM   #37
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Best thing to do is to email them and keep this thread bumped in their customer support forums.
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Old 06-10-2011, 04:01 AM   #38
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Hmm yeah, more of us should contact support and see what happens. It is clearly a widespread problem.
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Old 06-14-2011, 01:24 PM   #39
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Well glad that I am not the only one, but I mean COME ON Sega. I am going to send them a email as well. The more people the better I say.
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Old 06-18-2011, 12:29 AM   #40
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So long as we're complaining, I'd like to add my name onto the list of people that have been deprived of this achievement. I even have "The Perfect Adventurer", and have been playing as Metal Sonic all morning, but alas, no achievement.

Going for the A rankings next, I guess. Hopefully at least THAT unlocks.

EDIT: "Metal Sonic Master" did not unlock, either. Fantastic. I think I'll hold off on the 60 missions if that's the case.

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Old 06-18-2011, 04:32 AM   #41
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Please, everybody follow through with what you said. Send them your complaints along with me!

Let me remind you, it wasn't an email to customer support, that will get you no where. Submit a ticket through the Sega support site.

Sadly the support site is down right now....has been for quite awhile due to some hackers they explained in an email, but when it comes back up just do the following
Make an account on the Sega site > Go to support > Submit a ticket
You can follow what I posted as my message to them in an earlier post on the first page of this thread.

Let's all make this thing work!
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Old 06-18-2011, 10:29 AM   #42
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I'd like to add my name to the list of those who did not get the Metal Sonic achievement. I obtained my last emblem this night along with the Chao's Best Friend achievement and tried to select Metal Sonic in the Trial menu. No luck. I think I'm gonna stop working on the missions (which I had started before I had the 130 emblems by the way) It would be way too frustrating if I passed them all and got nothing...
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Old 06-22-2011, 09:29 PM   #43
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So, still no fix for this, huh?
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Old 06-25-2011, 07:29 PM   #44
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Adding my name too. Bought the DLC, went to trial, selected metal sonic, played a whole stage, and no achievement. If this is glitched, I'll hold off doing the DLC so I don't have to do it twice. Hopefully this gets patched soon.
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Old 06-27-2011, 03:36 AM   #45
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So has anyone actually taken up suggestion and actually reporting in a ticket?

I mean, we need all the help we can get.

Yes the site is down right now, but I'd like to know if anyone plans on sending one. We'll never make a big enough impact to fix this problem unless everyone tries!
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Old 06-27-2011, 03:48 AM   #46
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ok, things in common

I downloaded DX after I'd started the game but before I got all 130 emblems. Played connected to Live. Updated when it asked.

The only thing I can think of off hand is that I finished a mission before I got all 130 emblems. Perhaps for some reason the Metal Sonic achievement has to be unlocked before anything else?

I did manage to lose all of my lives twice I think over the course of the game (had to continue). Can't imagine it's that though. I used the Black Market, only bought a mushroom and chao fruit.

Last Emblem I got was for Chao racing (Pearl).

There's only a limited amount of "optional" things that could separate us from the people who unlocked it. Gonna sleep on it.
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Old 06-30-2011, 06:43 PM   #47
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I am also having this problem. Recently got my 130th emblem and have so far A-ranked Emerald Coast with Metal Sonic without unlocking anything.

I downloaded the DLC before even getting my first emblem, however I did do one mission before getting all 130 emblems.

I'll gladly send in a ticket if it'll help further this problem along. This whole ordeal pulled me out of my nostalgia
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Old 07-01-2011, 06:18 PM   #48
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Yeah, I got this problem. I have every achievement that isn't DLC, but not the ones that are. No matter what I do, they stay at all costs.

I bought both the game and DLC on the same day, when Sega was having that sale. $5 sonic adventure? $3 DX? But glitched achievements?
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Old 07-02-2011, 01:25 PM   #49
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Anybody else do a mission before getting all 130 emblems?

Also, I know this might sound strange but does anybody have any idea why the download for Sonic Adventure is 1.5 Gb but it's 1.6 Gb when I look at the file on my HDD? It doesn't have any updates. However, the trial version of the game downloads at 1.49 Gb and is rounded to 1.5 Gb on HDD.

I can understand rounding from 1.49 to 1.5 but I don't get 1.5 to 1.6, just doesn't make sense.
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Old 07-02-2011, 01:53 PM   #50
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I did 2-3 missions before i (just) got my 130th emblem. Sucks that the achievement doesnt unlock-.-
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Old 07-02-2011, 11:03 PM   #51
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Quote:
Originally Posted by ExtremePhobia View Post
Anybody else do a mission before getting all 130 emblems?

Also, I know this might sound strange but does anybody have any idea why the download for Sonic Adventure is 1.5 Gb but it's 1.6 Gb when I look at the file on my HDD? It doesn't have any updates. However, the trial version of the game downloads at 1.49 Gb and is rounded to 1.5 Gb on HDD.

I can understand rounding from 1.49 to 1.5 but I don't get 1.5 to 1.6, just doesn't make sense.
Perhaps for save data?
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Old 07-04-2011, 09:11 PM   #52
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Perhaps for save data?
I was thinking that but there are also two files "Sonic Adventure Saved Game" and "Sonic Adventure Chao Garden Saved Game" so I don't think that's the case. And even if it were the case, that's still more information in saved games than the entirety of my Mass Effect saves.

I very much intend to open up a ticket as soon as possible but it doesn't seem to want to get fixed. Sent an e-mail in anyway though for good measure.

It seems like some people have definitely done/attempted missions before getting the emblems. Maybe that's it?
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Old 07-05-2011, 05:08 AM   #53
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It seems like some people have definitely done/attempted missions before getting the emblems. Maybe that's it?
Don't think so. Many people have 130'd every which way possible and haven't unlocked the achievement. Some poor guy here in the forums even said he did two full clears of the game with no luck.

I've been pestering Sega every week or so about it, but since their shit got hacked, this problem is most likely a very low priority to them. Shoot them an email if anyone here hasn't already. It can only help.
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Old 07-05-2011, 06:08 AM   #54
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Originally Posted by Tyba11s View Post
Don't think so. Many people have 130'd every which way possible and haven't unlocked the achievement. Some poor guy here in the forums even said he did two full clears of the game with no luck.

I've been pestering Sega every week or so about it, but since their shit got hacked, this problem is most likely a very low priority to them. Shoot them an email if anyone here hasn't already. It can only help.
Couldn't have said it better. Kinda just trying to keep shoving the importance of notifying them into the people of the forum!

But yea, the hacking stuff doesn't help whatsoever....
Just got more time to kill.
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Old 07-05-2011, 08:29 PM   #55
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Same here. Just got my 130th emblem, went in Trial mode (even completed few levels with Metal Sonic) and nothing popped. I guess the whole DLC is glitched, I'll just wait before doing the rest. I'm starting to think that's why it was on sale last week...

Searchman, keep us up to date about the SEGA website, I'll send a ticket for sure when the site will be up again.

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Old 07-06-2011, 12:47 AM   #56
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Don't think so. Many people have 130'd every which way possible and haven't unlocked the achievement. Some poor guy here in the forums even said he did two full clears of the game with no luck.

I've been pestering Sega every week or so about it, but since their shit got hacked, this problem is most likely a very low priority to them. Shoot them an email if anyone here hasn't already. It can only help.
Hehe sorry. I did THINK that but I'm scientifically minded and since he didn't blatantly state outright that he DIDN'T do missions, I haven't written it off yet. Something has got to be separating the people who have gotten it from the people who haven't and it isn't time. I checked Trueachievements and people have been getting it as recently as June 29th.

Like I said, there's not a whole lot of room for optional things so unless we've downloaded different files (which is possible, where is everyone from again? part of the reason I asked about file sizes), it's got to be something we did that isn't covered by the non-DLC achievements. Which means it had nothing to do with any mission in the game, chaos, or super sonic.

That leaves very little room. And if I was trying to reproduce the bug, running missions would only be something I'd check if I had reason to believe that it might be that. I'm not saying you're wrong or that I'm right. It's just how I got to these possibilities. Then again, I've seen some very unusual bugs. My favorite is the Wi Flag. You should Google it =).

Also, side note. I didn't shut the game off or anything after I got 130 emblems, just went strait to time trials to unlock it. Could be it but I'd definitely say slim since I'd bet more people did what I did than didn't.
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Old 07-06-2011, 02:01 AM   #57
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I did like you did, didn't shut off the game and went straight to trials but nothing. And I didn't even entered the mission mode once before completing the game.
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Old 07-06-2011, 04:44 AM   #58
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ExtremePhobia, I admire your tenacity, and I hope you figure it out. For what it's worth, I haven't touched any missions. I bought the DLC only after getting 130 emblems and have only played a few Metal Sonic trials. Maybe we could make a list of parameters for people to fill out?
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Old 07-11-2011, 02:23 AM   #59
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Maybe we could make a list of parameters for people to fill out?
Anybody have any recommendations for questions?

Alright Questionnaire:

1) Did you shut off the game after completing all 130 emblems or did you go strait to the trials?

2) What was the last emblem you got?

3) Did you download any patches?

4) Did you download the DLC after starting the main game?

5) Did you do any missions before you got all 130 emblems?


Honestly, I don't think 4 or 5 have anything to do with it at this point. People have both done and not done missions and both started with and without the DLC. I never got offered any patches and it would be interesting to know if someone who HAS gotten the achievement got a patch.

Any suggestions help, even if it sounds odd. Someone just got the achievement on July 7th so people are getting it, it's not a time issue.
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Old 07-11-2011, 11:26 AM   #60
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Didn't get the achievement

1) Did you shut off the game after completing all 130 emblems or did you go strait to the trials?
I went straight to the Trials.

2) What was the last emblem you got?
The last Chao race in the menu, i think it was the Emerald Crouse

3) Did you download any patches?
Nope

4) Did you download the DLC after starting the main game?
I downloaded the DLC days before i downloaded the game. (Different account, but the DLC is playable and it worked for other games, too.)

5) Did you do any missions before you got all 130 emblems?
Yes, 1-2 with Sonic


I hope that SEGAs issues with the ticket system will be fixed soon.
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