PlaystationTrophies Got a news tip? tips@x360a.org
Username
Password
 

Go Back   XboxAchievements.com > Main Hub > Discussion Boards > Xbox 360
Subscribe    Donate

Reply
 
Thread Tools Display Modes
Old 03-08-2008, 03:37 AM   #1
lid
 
lid's Avatar
 
Join Date: Aug 2007
Location: St. Albert, Alberta, Canada
Posts: 401

liddd's Gamercard
Getting rid of a parent's email on xbox live account

I didn't know where else to turn for my problem so I am wondering if anyone could help.

I am not allowed to download anything off xbox live since the console update. Every time I click on something I want to buy or download for free the damn thing says that my profile is not permitted to download content with this rating. I have a "parents" email associated with my account because I am under 18 but now it won't let me do a single thing.

I have tried everything but nothing seems to work at all. I changed my family settings and console settings so everything is allowed and I'm allowed to download anything and look at everything but that didn't seem to work.
I started a new xbox live profile with a seperate email address but that didn't work either. I switched my original email address to one that's over 18 but this goddam parents account is still stuck with me like a parasite and wont let me do shit.

I'm begging anybody who knows how to fix this to please let me know how to download stuff again without an annoying box coming from the side of the screen telling me I can't download anything.
thanks in advance.
lid is offline   Reply With Quote
Old 03-08-2008, 03:39 AM   #2
Sanction
 
Sanction's Avatar
 
Join Date: Jan 2007
Location: New York
Posts: 3,985
Send a message via MSN to Sanction

Sanction1's Gamercard

Awards Showcase 2,500 Posts   Submit - Gold   Donator - Level 1   Word of Mouth
Total Awards: 4 (more» ...)
You could always ask your parents to change it, right?
__________________

Sanction is offline   Reply With Quote
Old 03-08-2008, 03:45 AM   #3
JesusBread
 
Join Date: Jul 2007
Location: NJ
Posts: 1,580

Mr Arbitrage's Gamercard

Awards Showcase 1,000 Posts
Total Awards: 1 (more» ...)
There's no way, even if you did know your parents email. I've tried messing around with both of them and I have gotten nowhere. HELL, on my account, I turned 18 on Feb 27. Guess what? I still can't download anything M-rated...
JesusBread is offline   Reply With Quote
Old 03-08-2008, 03:54 AM   #4
lid
 
lid's Avatar
 
Join Date: Aug 2007
Location: St. Albert, Alberta, Canada
Posts: 401

liddd's Gamercard
I was in a hurry to get xbox live cuz I was so eager to play and I ended up using my old email address where I was 16 years old on it and I had to create a parents email. So I just made one up that was about 40 years old and now it is downright stuck with me. I can't get rid of it, I know I should've just associated my account with one that was over 18 but I wasn't thinkng and now I am in a jam.
lid is offline   Reply With Quote
Old 03-08-2008, 03:56 AM   #5
JesusBread
 
Join Date: Jul 2007
Location: NJ
Posts: 1,580

Mr Arbitrage's Gamercard

Awards Showcase 1,000 Posts
Total Awards: 1 (more» ...)
The only way around this is creating another profile. You get 1 month of xbox live free right off the bat. Then you can use the silver account to download stuff. Anything you download on the other profile, you can use on your main profile.
JesusBread is offline   Reply With Quote
Old 03-08-2008, 04:00 AM   #6
lid
 
lid's Avatar
 
Join Date: Aug 2007
Location: St. Albert, Alberta, Canada
Posts: 401

liddd's Gamercard
Well I hope so I'll try again. :|
lid is offline   Reply With Quote
Old 03-08-2008, 05:36 AM   #7
Tyrannical Duck
 
Tyrannical Duck's Avatar
 
Join Date: Feb 2008
Location: South Carolina
Posts: 427
Send a message via AIM to Tyrannical Duck Send a message via MSN to Tyrannical Duck Send a message via Yahoo to Tyrannical Duck

Tyrannical Duck's Gamercard
Call 18004MYXBOX.
A buddy of mine called them because his email address was an oldass AOL email that he didn't even have access to anymore. They were actually really polite with him and helped him change everything.
__________________
New York Giants | Georgia Bulldogs
Tyrannical Duck is offline   Reply With Quote
Old 03-08-2008, 01:15 PM   #8
Gun-Nut
 
Gun-Nut's Avatar
 
Join Date: Feb 2007
Location: New Zealand
Posts: 3,283

darksynopsis's Gamercard

Awards Showcase 2,500 Posts   Submit - Bronze
Total Awards: 2 (more» ...)
I'm sure since the last dashboard update that once your 18 its possible to remove the parental email, not sure how though.
Gun-Nut is offline   Reply With Quote
Old 05-13-2013, 07:54 AM   #9
757chrish
 
Join Date: May 2013
Posts: 1

TK9xMarines's Gamercard
Quote:
Originally Posted by JesusBread View Post
There's no way, even if you did know your parents email. I've tried messing around with both of them and I have gotten nowhere. HELL, on my account, I turned 18 on Feb 27. Guess what? I still can't download anything M-rated...
You will have to goto account settings and make sure you change it cause xbox live gives you the option to make it from a child account to an adult account which it should give you the option and if you dont see it then call xbox live or goto the ambassabank on the computer and that will assist you cause there is always someone on there
757chrish is offline   Reply With Quote
Old 05-13-2013, 01:56 PM   #10
Delta3519
Unstoppable Chaos
 
Delta3519's Avatar
 
Join Date: Jan 2013
Location: USA
Posts: 806

Delta3519's Gamercard

Awards Showcase Donator - Level 2   Staff Club - AOS Puck   Subscriber - Silver   Staff Club - troy0891   Submit - Bronze   XBA Promoter
Total Awards: 6 (more» ...)
Quote:
Originally Posted by lid View Post
Well I hope so I'll try again. :|
Go to settings and change your account from child to adult. As far as I know, email age has no bearing on it.
Delta3519 is offline   Reply With Quote
Old 05-14-2013, 04:38 AM   #11
Deadsea 18
 
Deadsea 18's Avatar
 
Join Date: Feb 2012
Location: USA.
Posts: 2,113

Deadsea 1993's Gamercard

Awards Showcase 1,000 Posts
Total Awards: 1 (more» ...)
Quote:
Originally Posted by 757chrish View Post
You will have to goto account settings and make sure you change it cause xbox live gives you the option to make it from a child account to an adult account which it should give you the option and if you dont see it then call xbox live or goto the ambassabank on the computer and that will assist you cause there is always someone on there

I think he figuired it out after 5 years,I hope.
__________________
Proud fallout 3 road to 100% guide writer


Check out my alternative rock music. If you like it spread the word it would really help me out.

https://soundcloud.com/soundwasteland
Deadsea 18 is offline   Reply With Quote
Old 05-14-2013, 05:13 AM   #12
Maka
 
Maka's Avatar
 
Join Date: Feb 2006
Location: Toronto, Ontario, Canada
Posts: 10,243
Send a message via MSN to Maka

Maka91's Gamercard

Awards Showcase 10,000 posts   Road Map - Platinum   Achievement Guide - Emerald   GRID 2 Award   Submit - Platinum   Arcade Crazy - Bronze   Micro Guide - Gold   Over Achiever - Bronze   Referrals - Silver   x360a Book Club   A+ Thread Award   Donator - Level 1
Total Awards: 20 (more» ...)
I called customer support, and they actually helped.

Weirdest thing happened. I was able to download anything I wanted until I turned 17, and after that it wouldnt be me download anything M rated.
Maka is offline   Reply With Quote
Old 05-14-2013, 05:28 AM   #13
StayonTarget
The Sum of All Zeroes
 
StayonTarget's Avatar
 
Join Date: Mar 2010
Location: California
Posts: 8,038
Send a message via Skype™ to StayonTarget

TheStayonTarget's Gamercard

Awards Showcase Community Gaming - Emerald   VGO Bronze Medal   VGO Gold Medal   VGO Team Award - Gold   Donator - Level 2   CABS Beta Tester   Defeat in the Cross-Site (GSL 12 vs THL 5)   Brick Builders & Busters Franchise Club - Tier 1   Micro Guide - Platinum   Subscriber - Bronze   GRID 2 Award   Staff Club - Minty
Total Awards: 19 (more» ...)
Old thread but it's be great to get rid of the parent account linked to my tag.
__________________
Quote:
Originally Posted by Barad
Sure thing, My address is 123 Suckadingdong Road, that's on Stayonsucks Avenue in Pinkertunton town.
Quote:
Originally Posted by BiggD View Post
Like Barad. That damn spammer.
StayonTarget is offline   Reply With Quote
Old 05-14-2013, 07:29 AM   #14
lydaqky
 
Join Date: May 2013
Posts: 3
I can hook up the code reader see if anything comes up



Last edited by lydaqky; 05-14-2013 at 07:32 AM.
lydaqky is offline   Reply With Quote
Old 05-14-2013, 03:09 PM   #15
Delta3519
Unstoppable Chaos
 
Delta3519's Avatar
 
Join Date: Jan 2013
Location: USA
Posts: 806

Delta3519's Gamercard

Awards Showcase Donator - Level 2   Staff Club - AOS Puck   Subscriber - Silver   Staff Club - troy0891   Submit - Bronze   XBA Promoter
Total Awards: 6 (more» ...)
Quote:
Originally Posted by Deadsea 18 View Post
I think he figuired it out after 5 years,I hope.
This is one of the oldest topics I've ever seen revived

It's always good to make your account adult. Unless your a parent who is concerned about what your kid is doing. (I'm not one)
Delta3519 is offline   Reply With Quote
Old 05-15-2013, 04:27 AM   #16
Deadsea 18
 
Deadsea 18's Avatar
 
Join Date: Feb 2012
Location: USA.
Posts: 2,113

Deadsea 1993's Gamercard

Awards Showcase 1,000 Posts
Total Awards: 1 (more» ...)
Quote:
Originally Posted by Delta3519 View Post
This is one of the oldest topics I've ever seen revived

It's always good to make your account adult. Unless your a parent who is concerned about what your kid is doing. (I'm not one)

Yeah the guy that revived it is new to the site,so it's all good bro.
__________________
Proud fallout 3 road to 100% guide writer


Check out my alternative rock music. If you like it spread the word it would really help me out.

https://soundcloud.com/soundwasteland
Deadsea 18 is offline   Reply With Quote
Old 05-15-2013, 11:13 AM   #17
Ninja Eagle
 
Ninja Eagle's Avatar
 
Join Date: Oct 2011
Location: Tasmania, Australia
Posts: 1,199

Captain Cotchy's Gamercard

Awards Showcase 1,000 Posts
Total Awards: 1 (more» ...)
Quote:
Originally Posted by Deadsea 18 View Post
Yeah the guy that revived it is new to the site,so it's all good bro.
Still, people should look at the last post date.
__________________

Ninja Eagle is offline   Reply With Quote
Old 05-15-2013, 05:52 PM   #18
killer297
 
killer297's Avatar
 
Join Date: Jun 2009
Location: London,England
Posts: 338

Suicidebunny117's Gamercard
See when I turned 18 my account just changed almost automatically into an adult account and I didn't really have any problem I just don't see why xbox would make things like that more complicated, but there must be a good enough reason I suppose.
__________________
Games That I Am Currently Working On : FarCry 3, Assassins creed II, Fallout New Vegas, L.A Noire, Need for speed most wanted 2012.

killer297 is offline   Reply With Quote
Reply

Bookmarks

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off



All times are GMT. The time now is 09:22 PM.