GAME and Gamestation Won't Be Stocking Mass Effect 3 [Updated]
Written Wednesday, February 29, 2012 By Richard WalkerView author's profile
GAME Group has followed up its decision to not stock Mass Effect 3 and all post-SSX EA titles with an explanation, claiming that it's all down to a "supply issue".
"We currently have a supply issue with regards to Mass Effect 3, which means that GAME and Gamestation will not be able to fulfil orders for Mass Effect 3 at this time. We want to give customers as much notice about this as possible and provide them with a range of options ahead of launch," GAME Group told Eurogamer.
"We appreciate that this is disappointing for our customers, and we apologise sincerely for the inconvenience that this will cause. We value the loyalty of our customers very highly and as a gesture of goodwill we are providing the following:
- Customers who have pre-ordered in store, will have the opportunity to add £5 worth of Reward points to their card if they visit us from today through to 16th March 2012.
- Customers who have placed a deposit for the title will receive refund as well as the £5 worth of Reward points between 1st and 16th March 2012.
- Customers who have pre-ordered online, will be provided with an online voucher to the value of £5 to be spent on any purchase on our sites.
Staff from GAME had stated that refunds would be issued as in-store credit and not cash, which is not true at all it transpires. Refunds will be given in full and in cash.
GAME Group will apparently cease stocking EA titles after the UK launch of SSX this Friday, March 2nd, which also includes Mass Effect 3, arguably one of the year's biggest releases. Pre-orders of any EA games including Mass Effect 3 will be refunded fully with £5 worth of rewards points, so you can put some money towards buying yourself any other non-EA game.
The move will apply to all GAME and Gamestation stores, and means that games like Tiger Woods PGA Tour 13, FIFA Street and any other EA game following SSX will not be available to purchase from any GAME Group outlets. Eurogamer discovered the news earlier this morning, via a memo issued by GAME today.
"For customers who have pre-ordered the N7 Collector's Edition please re-order your copies through these retailers" states the Mass Effect 3 launch update website. The retailers in question are Zavvi, Amazon, Play and ShopTo, where you can still pre-order the N7 Collector's Edition.
"For further information regarding the Mass Effect 3 Standard Edition with the N7 Warfare Gear in-game weapons pack, please check this page later today," the update continues. "If you have placed a deposit for a pre-order or are uncertain that your existing pre-order will be guaranteed, please contact your local retailer."
"Your local retailer is doing everything possible to make this process as smooth as possible to ensure you get your copy on launch day."
[Thanks to everyone who sent this in]