Xbox Live on the Blink, Microsoft Investigating
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Xbox Live is experiencing issues, with some users struggling to sign in.

Speaking via the Xbox Support Twitter account, Microsoft has said, "Some users may currently be experiencing issues with signing into Xbox LIVE. We're looking into this, thanks for your patience."

The problems also extend to Hotmail,, Games for Windows LIVE, Windows Phone, Xbox 360 Console, Zune PC Client

Basically, if it's made by Microsoft and it relies on the internet, then it's gonna be a bit wonky for a while. Hold tight for a bit, soldiers.


User Comments

Forum Posts: 770
Comment #1 by Cla55y
Thursday, October 04, 2012 @ 01:37:36 PM
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The problems have been on for over a month now :/

Forum Posts: 6121
Comment #2 by Crimson Ridley
Thursday, October 04, 2012 @ 01:37:52 PM
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I can't sign in, but Zoe can. We're in the same house, using the internet I pay for. Women...

Forum Posts: 91
Comment #3 by bearmod
Thursday, October 04, 2012 @ 01:37:52 PM
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This happened to me earlier this morning. It just randomly kicked me off live and wouldn't let me sign back in.

Forum Posts: 2652
Comment #4 by IEvil IMonkey
Thursday, October 04, 2012 @ 01:37:56 PM
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And this is becoming a monthly, if not weekly problem
Just what are we paying a yearly subscription for when all we get is a pretty shitty service!

Forum Posts: 535
Comment #5 by jd070993
Thursday, October 04, 2012 @ 01:38:19 PM
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Explains why I had trouble signing in earlier, along with random disconnects.

Hopefully it gets sorted out soon.

Forum Posts: 1734
Comment #6 by WOLFkraut
Thursday, October 04, 2012 @ 01:40:48 PM
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Yeah, well, I haven't been able to sign in for a week, but I'm guessing they don't plan
on fixing that. Stupid MS support... I can't understand how they can be so slow, the economy needs a boost, can't they hire some more people? Please?

Forum Posts: 233
Comment #7 by Cinderkin
Thursday, October 04, 2012 @ 01:43:28 PM
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@ 2


Women: can't live with them..... cause they won't go out with me lol.

Forum Posts: 89
Comment #8 by strawberry
Thursday, October 04, 2012 @ 01:44:05 PM
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@2 For your sake, I hope she makes good sandwiches!

Forum Posts: 434
Comment #9 by animeaddict42
Thursday, October 04, 2012 @ 01:44:38 PM
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It is a tremendously large service, with a very complex infrastructure, something as ambiguous as SOME users not being able to sign in is probably not the easiest thing to identify and fix. Patience is a virtue and all that.

Forum Posts: 8
Comment #10 by carlillo92
Thursday, October 04, 2012 @ 01:52:09 PM
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Can't play online. Everytime I start the game online it signs me off :/

Forum Posts: 64
Comment #11 by Eliasmcfly
Thursday, October 04, 2012 @ 01:53:21 PM
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#7 Hahhaaa Nice.
OT: I have been fine. So I wonder if its hit or miss?

Forum Posts: 2
Comment #12 by GeekSven
Thursday, October 04, 2012 @ 02:05:03 PM
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That explain why my friend didn't lost his Golden Key that he used on the Sanctuary Lootchest in Borderlands 2... We raped that thing, got weapons for a total of 800.000.000 $ a man! Sometimes, these problems aren't too bad :d

Forum Posts: 131
Comment #13 by Fakan
Thursday, October 04, 2012 @ 02:05:20 PM
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Actually, that's a relief. I thought it was my crappy internet, or even my system starting to fail.

Forum Posts: 2099
Comment #14 by mjc0961
Thursday, October 04, 2012 @ 02:05:28 PM
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@9: That would be true IF Xbox Live Gold wasn't a paid service. When something people pay money to access isn't working right they have every right to bitch. Microsoft had better fix it quickly and if they can't, partial refunds or free Xbox Live Gold time is in order for affected users.

Forum Posts: 5
Comment #15 by HybridTheory00
Thursday, October 04, 2012 @ 02:14:25 PM
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Relieved to know Im not the only person experiencing these problems and glad to know theyll be fixed soon.

Forum Posts: 397
Comment #16 by Lord Arkhan
Thursday, October 04, 2012 @ 02:18:52 PM
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Is it just me or does this problem seem to be cropping up more and more often? It seems like it has happened more in that last 12 months than the previous few years.

Forum Posts: 1615
Comment #17 by Nitnoid
Thursday, October 04, 2012 @ 02:20:31 PM
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@9 - Seems we have a M$ agent in our midst. Frankly, I let my gold membership lapse and never looked back...

Forum Posts: 759
Comment #18 by PANIC ATTACK 10
Thursday, October 04, 2012 @ 02:22:42 PM
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yet anouther example of ms being hacked but wont admit it!

Forum Posts: 594
Comment #19 by GR4V1G0R3
Thursday, October 04, 2012 @ 02:27:59 PM
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well, i got signed out at some point, (was on pc at the time so i dunno when) but it signed in fine when i told it to

it started to happen a lot since PSN got hacked, they no longer give a fuck about paying customers, because a lot of them are like "well at least it's not as bad as PSN" - not that any of them have any idea what PSN is like, they've just read a story and believe that is how it is and always will be

both services have much room for improvement, but MS are fucking assholes about it at the same time, for the same price....and i get free shit when sony fuck anything up (plus the free shit you get on PS+) unfortunately, MS is the better publisher, so most of the games i want are on here :(

Forum Posts: 896
Comment #20 by Judivarious
Thursday, October 04, 2012 @ 02:31:00 PM
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It kicked me off this morning. I had to turn off the console and turn it back on to get it to reconnect...

Then, when I DID do that, any time I would enter a game that required an internet connection to play (Rock Band Blitz), I'd get randomly disconnected right when I hit the main menu screen..

Forum Posts: 3223
Comment #21 by DecadentBeaver
Thursday, October 04, 2012 @ 02:40:20 PM
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Well, when my Gold runs out on New Years Day, I won't be renewing it. Waste of my time paying out for the service when it don't work or gets used.

Forum Posts: 1181
Comment #22 by CyberPunch83
Thursday, October 04, 2012 @ 02:43:13 PM
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Just tried to sign in to, everything worked for me. Can anyone else confirm that seems to be working in Canada?

Forum Posts: 72
Comment #23 by taffaroo97
Thursday, October 04, 2012 @ 02:43:55 PM
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Im not affected at all. Been online since 6 this afternoon

Forum Posts: 73
Comment #24 by FuzzMan3000
Thursday, October 04, 2012 @ 02:46:27 PM
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Ah my Xbox has been signing out a lot In the past few days, so quite relieved the service has been playing up.

Forum Posts: 856
Comment #25 by i got squeezed
Thursday, October 04, 2012 @ 02:49:55 PM
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Past few days every time I sign on it says "Disconnected from Xbox Live" but still signs me in. lmao

Forum Posts: 598
Comment #27 by reaper527
Thursday, October 04, 2012 @ 03:18:18 PM
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i wouldn't let the occasional service flakeyness cause me to cancel my live subscription. i mean, this is probably the 3rd time in my memory that i have seen connection issues (and i've had my account since 2004 or so).

what i AM considering letting my gold membership lapse over is microsoft not stepping up and stopping publishers from using online pass for games that use the paid xbox live services.

Forum Posts: 598
Comment #28 by reaper527
Thursday, October 04, 2012 @ 03:23:00 PM
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i'd take a day of inconsistent service over being dead in the water for a month

Forum Posts: 162
Comment #29 by Minarvia
Thursday, October 04, 2012 @ 03:30:11 PM
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If this is the case, it might explain why I can sign on Live via my counsel, but can't access my account via my computer.

Forum Posts: 4848
Comment #30 by Evo Kazz
Thursday, October 04, 2012 @ 03:31:59 PM
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@28, A Month?? PSN has been dead in the water for years...since it came out

Forum Posts: 863
Comment #31 by runswithscissors
Thursday, October 04, 2012 @ 03:46:16 PM
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Um its been happening for weeks... Old news :/

Forum Posts: 717
Comment #32 by bob101910
Thursday, October 04, 2012 @ 03:48:46 PM
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It has been having problems on and off for about a month according to Xbox Support's twitter. However, I haven't had any problems

Forum Posts: 956
Comment #33 by Lord Montymort
Thursday, October 04, 2012 @ 03:55:16 PM
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@2 So true. I live with my Girlfriend, and we're currently letting one of my best friends from University live with us as she would otherwise be homeless. I pay for the internet, they can both connect to things fine, but I haven't been able to access my hotmail account for over a week, and my Xbox signs me out of LIVE every 5 minutes. :(

Forum Posts: 5
Comment #34 by Epic Templar
Thursday, October 04, 2012 @ 03:55:34 PM
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@27 Well said! :D Although I don't want to let my Gold Membership run out it irritates me that the focus seems set on advertisements and not on games: The reason the xbox was created in the first place xD

Forum Posts: 2
Comment #35 by GeekSven
Thursday, October 04, 2012 @ 04:02:42 PM
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@26 I happily took my time to dislike that shit.

Forum Posts: 35
Comment #36 by Jane Starfish
Thursday, October 04, 2012 @ 04:05:52 PM
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@1 Yeah it's been fucked up over there for a fair few weeks now

Forum Posts: 399
Comment #37 by Pooly93
Thursday, October 04, 2012 @ 04:22:20 PM
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I had issues with signing into Live a like 2 weeks ago but its been fine since.
Today however I had 6 mates coming on and offline repeatedly for about 2 hours because they were being signed in then kicked back off, or not being able to sign in at all.
Think MS would get their shit together for how long its been going on really.

Forum Posts: 203
Comment #38 by NASKNSTE
Thursday, October 04, 2012 @ 04:38:15 PM
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Free msp all round!

Forum Posts: 194
Comment #39 by Kaskade
Thursday, October 04, 2012 @ 04:48:39 PM
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No issues with me signing in but the power did go out for like 5 minutes in my house.......weird

Forum Posts: 461
Comment #40 by Neme6ben
Thursday, October 04, 2012 @ 05:18:53 PM
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I had the same issue 5 hours ago, I couldn't log in and then all of a sudden it worked, for 5 minutes, gets disconnected and after a few minutes i'm able to sign in again, haven't been disconnected since.

The same thing happened 10 days ago

Forum Posts: 112
Comment #41 by oO Triple G Oo
Thursday, October 04, 2012 @ 05:29:26 PM
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@39: Don't worry, your xbox is fine. Your house is just haunted. :P

Forum Posts: 1615
Comment #42 by Nitnoid
Thursday, October 04, 2012 @ 05:34:42 PM
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Maybe those free 15msp gifts are bogging down the system?

Forum Posts: 597
Comment #43 by SpiralGamerpro
Thursday, October 04, 2012 @ 06:08:15 PM
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@7 I have the same problem, but unfortunately that's because my name is Jack King Hoff.

Forum Posts: 0
Comment #44 by Grueser420
Thursday, October 04, 2012 @ 06:23:07 PM
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ironic that youporn gives the go ahead, an less than 36 hours later live is full of problems...just saying.

Forum Posts: 546
Comment #45 by o D M C o
Thursday, October 04, 2012 @ 06:39:59 PM
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@44, you need to look up the definition of ironic I think!

OT, like a lot of ppl Ive had problems with live for a while now. Hopefully they sort it out properly and soon

Forum Posts: 112
Comment #46 by ox bigboss xo
Thursday, October 04, 2012 @ 08:18:10 PM
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no problem for me, this is rear

Forum Posts: 914
Comment #47 by Delow317
Thursday, October 04, 2012 @ 08:23:24 PM
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@ 30 Big LOL to you sir. And no, I'm laughing right there with you, not at you! I agree!

Forum Posts: 38
Comment #48 by Aussie27Legend
Thursday, October 04, 2012 @ 09:46:06 PM
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Good time to be at work then haha.

Forum Posts: 2200
Comment #49 by cheevo360
Thursday, October 04, 2012 @ 09:46:10 PM
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This happened sometime throughout last month to me. Also quite lots in some days last month for keep disconnecting (my network is perfect "OPEN" router).

Oh well I guess Xbox Live servers got their own problem with networks at moment. I am glad Xbox Live servers quickly fixed Gamerscore reset to 0G in early this year then sending messages problems in 2 month ago so now this so I am so pleased XBL do quicker fixes. PS3, if any network problem as they usually took quite age like they shutdown network for lots of days this year but XBL getting fixes quickly. Which is why I love Xbox Live more then PSN not only that also achievements system way better then trophy system. :)

I must say I proud for XBL for their careful to get fixes quickly. :)

Forum Posts: 3073
Comment #50 by Iv AJay vI
Thursday, October 04, 2012 @ 09:47:27 PM
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Please figure this shit out. It's been so frustrating the last few days.

Forum Posts: 1397
Comment #51 by InsaneKane87
Thursday, October 04, 2012 @ 11:07:20 PM
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I think for over a year now I've had issues signing into I would sign in and it wouldn't keep me signed in. M$ and all this money and what are they doing with it ?

Forum Posts: 1
Comment #52 by Shadow Phant0m
Thursday, October 04, 2012 @ 11:45:39 PM
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ive had these problems 4 2 months now ive send my xbox 2 microsoft 4 nothing ?
i hope at least when i get my xbox back i get a month online card like last time.

Forum Posts: 162
Comment #53 by doylepaul
Friday, October 05, 2012 @ 12:12:10 AM
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Someone call watchdog...

Forum Posts: 215
Comment #54 by Restricted-Access
Friday, October 05, 2012 @ 01:55:04 AM
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I wonder if this has anything to do with the beta dashboard and the implementations they are trying to do (sorry... I can give any details: NDA)!

Maybe if they roll-back the dashboard software by 2 or 3 versions (as in the first version that supported avatars), everything will be better?!!

I got kicked-off of Xbox LIVE several times Wednesday night/Thursday morning... I forgot about it while I was playing a game, and an achievement unlocked. When I went to look at it, it was in the the FIRST achievement unlocked position... because it didn't have a time-stamp. Dammit, MS!!! I had to recover my account, re-unlock the achievement again (while connected) and then it was fine.

This issue is really screwy!

Forum Posts: 215
Comment #55 by Restricted-Access
Friday, October 05, 2012 @ 01:56:27 AM
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Oops... was supposed to be "I can't give any details: NDA!" (Do'h!)

Forum Posts: 15
Comment #56 by Spartan375x
Friday, October 05, 2012 @ 03:10:19 AM
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And I bought another wireless adapter because I thought my current one wasn't working right. Plus I missed my chance at getting a Shift Code for the Borderlands loot keys.

Forum Posts: 503
Comment #57 by tmg100
Friday, October 05, 2012 @ 03:28:52 AM
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Last couple of weeks it's been asking me for proof on my account everytime I sign in, Wouldn't even play borderlands yesterday, struggling to create online session. Oh well turned it all of and went and got some air. Hated every second of it.

Forum Posts: 0
Comment #58 by ADTR TOM
Friday, October 05, 2012 @ 03:29:28 AM
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Should of got a PS3 hahahaha... wait this isn't PS3Trophies

Forum Posts: 8
Comment #59 by DJSambob
Friday, October 05, 2012 @ 03:59:51 AM
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I've had an issue for the past week, when I turn my Xbox on I sign in to my profile, but I don't sign into LIVE. When I hit the guide and connect to live it's fine. :/

Forum Posts: 9
Comment #60 by t800_courtney
Friday, October 05, 2012 @ 04:20:37 AM
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my xbox is super slow at anything. quickplay is a joke, looking at my game collection takes forever to load. I do own tons of games and content but the console should be able to handle it.

Forum Posts: 23
Comment #61 by OniDestiny
Friday, October 05, 2012 @ 04:35:53 AM
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Xbox Live has not often Problems, but if it had one, everyone is in Ragemode... Calm Down and wait. Ms is working. I filing think that anyone can fix it by youself...

It doesn't take 4 month like PSN.

Forum Posts: 1
Comment #62 by Shadow Phant0m
Friday, October 05, 2012 @ 05:04:33 AM
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im in super saiyan rage mode yeah at first i though its not my xbox for weeks i tried stuff to get back online loads of hours-money thrown away just because microsoft strikes again.

Forum Posts: 30
Comment #63 by crunchb3rry
Friday, October 05, 2012 @ 05:11:27 AM
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Just wish the fall update would completely rip Metro from the system. The Metro UI is terrible. And I swear, I waited 5 minutes for Netflix to launch last night. And by "launch" I meant clicked the ap, then had to click the "Seriously? You want me to click again to confirm that I wanted to launch this fucking ap?" button. I can understand that shit for overwriting save files and whatnot, but to launch something? I spend more time looking at that loading swirl than actually playing/watching something. It's not my system either. I wiped the cache, deleted tons of stuff. Shitcanned my wireless adapter and went wired. Everything I could think of.

Forum Posts: 220
Comment #64 by DarkGin87
Friday, October 05, 2012 @ 05:50:51 AM
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Just signed in and it worked fine............but theses sort issue happen when they are close to releasing the new dashboard, it not a big deal to what some people are making it out to be

Forum Posts: 1
Comment #65 by Shadow Phant0m
Friday, October 05, 2012 @ 06:05:27 AM
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not being able to come online for 2 months is a big deal if you ask me,
missing all the days you payed only being able to play offline against boring bots the whole time.

Forum Posts: 370
Comment #66 by Mike Conno
Friday, October 05, 2012 @ 07:21:57 AM
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I can sign in to XBL (most of the time) but I can't logon to This been happening for more than a month now (maybe two)

Forum Posts: 0
Comment #67 by ThePyroGuy x
Friday, October 05, 2012 @ 07:49:01 AM
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also what about Youtube error 4004

Forum Posts: 71
Comment #68 by The Kingslayer
Friday, October 05, 2012 @ 08:11:23 AM
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Still having issues.

Forum Posts: 48
Comment #69 by ShadowReeper
Friday, October 05, 2012 @ 08:31:00 AM
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in the last 2 weeks ive only had 2 disconnects, perhaps its affecting some more than others

Forum Posts: 598
Comment #70 by reaper527
Friday, October 05, 2012 @ 09:41:24 AM
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i was specifically referring to when psn got hacked and was literally offline for a month.

on topic, live was working fine for me last night. logged in, got to my doa5 cloud save and played for a few hours

Forum Posts: 191
Comment #71 by ktilla23
Friday, October 05, 2012 @ 12:13:01 PM
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This has been happening to me for over a month now as well. It took them this long to look in to it?

Forum Posts: 144
Comment #72 by coomzy
Friday, October 05, 2012 @ 12:41:50 PM
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I have AOL and get disconnected all the time so i wouldn't know the difference

Forum Posts: 122
Comment #73 by Akatsuki Sensor
Friday, October 05, 2012 @ 12:43:33 PM
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Where are you Skrappy? Skrappy-y-y-y! (crying)

Forum Posts: 18
Comment #74 by DeepInfern0
Friday, October 05, 2012 @ 02:36:37 PM
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@28 Nice one you fed the troll.

Forum Posts: 10
Comment #75 by AbbyYukiko
Friday, October 05, 2012 @ 03:29:18 PM
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Wow, seems like we've been pretty lucky. Neither me nor my brother have had any problems at all

Forum Posts: 215
Comment #76 by Restricted-Access
Friday, October 05, 2012 @ 07:30:53 PM
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For those of you who have gotten disconnected A LOT (or not able to log-in)... I would contact MS support and ask them if they are planning on issuing a month of Xbox LIVE membership credit (either automatically, or as a 25-digit code e-mailed to redeem).

I "was" logged into Xbox LIVE as I'm typing this... and I "just" got disconnected (again)! I will be asking MS the same thing myself!!!

You had better "knock on wood, Abby..." you're tempting fate making a statement like that! ;-)

Forum Posts: 332
Comment #77 by DESTRO5
Monday, October 08, 2012 @ 10:08:40 AM
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I noticed that when I'm logged in, my game marketplace is acting funny and when I log into my youtube profile they limit my options. Is this related?

Forum Posts: 23
Comment #78 by chrisarcade
Monday, October 08, 2012 @ 06:22:33 PM
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I love my 360 but there's always some sort of problem with Microsoft...ALWAYS SOMETHING!!

Forum Posts: 1
Comment #79 by Shadow Phant0m
Sunday, December 02, 2012 @ 12:10:25 AM
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Ive got this problem for 5 to 6 months now, microsoft isnt gonna fix this
ive lost all hope for an update.

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