HMV Accepting Gift Cards Again
Written Monday, January 21, 2013 By Richard Walker
View author's profile

Having entered administration and refused to accept gift cards, HMV has taken an about turn on that front today, with administrator Deloitte deciding that it will honour gift cards from Tuesday.

In the week since HMV entered administration, gift cards have not been accepted by the retailer, much to the chagrin of consumers. The retailer had claimed that this was "customary" practice for a business entering administration.

Deloitte has "been urgently assessing the company's financial position" over the past seven days, according to Joint Administrator Nick Edwards, which has led to this latest decision. "I am pleased to confirm that, having concluded this assessment, we are able to honour gift cards," he said.

"I can also confirm that all money raised by HMV for various charities will be paid in full. We recognise that both of these matters have caused concern for individuals and organisations affected and are pleased to have reached a positive outcome."

HMV is being considered for acquisition by around fifty companies according to reports, one of which is GAME, who has declared its interest in taking over 45 stores, assuming the company isn't acquired wholesale.

[Via CVG]


User Comments

Forum Posts: 15
Comment #1 by parkwaydr
Monday, January 21, 2013 @ 09:39:49 AM
(1Thumbs Up Thumbs Down Report Comment
Certainly good news for all those with gift cards. Hopefully someone will be able to buy them out.

Forum Posts: 144
Comment #2 by morris69
Monday, January 21, 2013 @ 09:40:57 AM
(1Thumbs Up Thumbs Down Report Comment
You can now use your gift cards on all the over charged items in store. Yay?

Seriously though, having sold a bunch of these at Christmas I'm glad that those customers can now spend their money (if they haven't already). Although, I still don't see why people would continue to use HMV considering the inflated prices.

Forum Posts: 1
Comment #3 by boogeymanshere
Monday, January 21, 2013 @ 09:41:20 AM
(0) Thumbs Up Thumbs Down Report Comment
it sure is or i would have lost out on £30

Forum Posts: 24
Comment #4 by DreamingEvangelion
Monday, January 21, 2013 @ 09:43:08 AM
(0) Thumbs Up Thumbs Down Report Comment
Hopefully this will be the case in Ireland as well. I've got €40 worth of them, and it annoys me that someone bought them for me, and they're of no use.

Its good to hear the UK branch is at least letting them be used.

Forum Posts: 2200
Comment #5 by cheevo360
Monday, January 21, 2013 @ 09:51:48 AM
(0) Thumbs Up Thumbs Down Report Comment
GAME is wrong to save HMV because GAME got problem last year. Make no sense so other company could save HMV. God luck to HMV. :)

Forum Posts: 0
Comment #6 by coljay
Monday, January 21, 2013 @ 09:52:25 AM
(0) Thumbs Up Thumbs Down Report Comment
I like the way hmv changed their minds because of all the shit they got and feel sorry for the poor bastards that got gift cards for christmas.

Forum Posts: 1189
Comment #7 by gazmaster1
Monday, January 21, 2013 @ 10:23:27 AM
(0) Thumbs Up Thumbs Down Report Comment
How does Game even think it can consider taking over stores when they themselves had to close stores last year?

Forum Posts: 0
Comment #8 by irishsnow79
Monday, January 21, 2013 @ 10:26:58 AM
(2Thumbs Up Thumbs Down Report Comment
It wasn't HMV's decision to refuse gift cards, it was the administrators. This confusion created a lot of hassle and grief for the thousands of people who work for HMV. Ignorant customers who take it out on the little people of the company. And no i don't work for them.

Forum Posts: 0
Comment #9 by natsa117
Monday, January 21, 2013 @ 10:33:43 AM
(0) Thumbs Up Thumbs Down Report Comment
For all the ignorant people in the comments, Game was bought by OpCapita after they went into administration and haven't had any problems since. How would it be a risk for them?

Forum Posts: 6
Comment #10 by blackholes
Monday, January 21, 2013 @ 10:47:51 AM
(0) Thumbs Up Thumbs Down Report Comment
As said by #8 this is what administrators do, it's standard procedure to assess the viabilities of the business. Gift cards are money held with banks and when a company goes into administration there needs to be negotiating before they bank will agree to release the money. (I worked for GAME). Also Game were looking to buy like 45 stores after a better than expected Christmas, re-establishing itself a store is not a bad idea, when it went into administration it had an excess of over 700 stores (over GAME and Gamestation).

Forum Posts: 791
Comment #11 by Frasr
Monday, January 21, 2013 @ 10:48:56 AM
(0) Thumbs Up Thumbs Down Report Comment
Apparently Hilco, who own HMV Canada, are interested in taking over HMV UK

Forum Posts: 13
Comment #12 by jonboy1977
Monday, January 21, 2013 @ 11:09:34 AM
(2Thumbs Up Thumbs Down Report Comment
LMAO at all the people selling giftcards on Ebay. Knowing full well they were not being accepted.

My Auntie ( who had no idea about the refusal to accept them ) bought £200 worth for £100. When she found out HMV were not taking them the seller basically laughed at her, and said there was no way he was refunding her.

Guess she can go use it now.

Forum Posts: 1189
Comment #13 by gazmaster1
Monday, January 21, 2013 @ 12:05:24 PM
(0) Thumbs Up Thumbs Down Report Comment
Looks like Atari has gone pop as well now

Forum Posts: 1665
Comment #14 by RDrules
Monday, January 21, 2013 @ 01:06:02 PM
(0) Thumbs Up Thumbs Down Report Comment
@7 they did yes but since getting out of that mess they are doing really really well so its not much of a risk @13 the situation with them is a bit weird, theyre doing it to try escape a parent company so its a different situation

on topic it was obvious this would happen, it always does same as game last year they have to stop taking them when first in administration until they take stock of what money they have for what purpose

Forum Posts: 0
Comment #15 by ADTR TOM
Monday, January 21, 2013 @ 01:49:47 PM
(-2Thumbs Up Thumbs Down Report Comment
Don't see how this is gaming news, HMV always has been a joke i'm glad it's gone

Forum Posts: 6
Comment #16 by cockblocker
Monday, January 21, 2013 @ 03:50:07 PM
(0) Thumbs Up Thumbs Down Report Comment
@15 hmv sells games

GAME might be buying them out.

gaming news enough for you?

Forum Posts: 6121
Comment #17 by Crimson Ridley
Monday, January 21, 2013 @ 03:58:12 PM
(0) Thumbs Up Thumbs Down Report Comment
@9 - OpCapita also bought Comet, and said they'd make a huge turnaround. What happened? It ran straight in to the ground.

Forum Posts: 10
Comment #18 by priwogic
Monday, January 21, 2013 @ 06:34:02 PM
(0) Thumbs Up Thumbs Down Report Comment
close call got gift card for hmv but used at Christmas before problems but noticed on blockbuster door they got sign up if you have voucher think it said you only get 50%

Forum Posts: 1147
Comment #19 by ChArG1nMaLAZ0R
Monday, January 21, 2013 @ 07:38:03 PM
(0) Thumbs Up Thumbs Down Report Comment
Should be illegal to refuse it tbh. someone gave the retailer money in the understanding someone has a card of that value to spend in store.

nothing short of theft.

Forum Posts: 450
Comment #20 by chach7171
Monday, January 21, 2013 @ 10:18:26 PM
(0) Thumbs Up Thumbs Down Report Comment
Correct me if I'm wrong but a gift card is the same as cash, so how did they get away with not honoring them at all?

Forum Posts: 6
Comment #21 by ZzZCrossyZzZ
Tuesday, January 22, 2013 @ 02:38:29 AM
(0) Thumbs Up Thumbs Down Report Comment
I laugh at all the people that 'had a great idea' to go and snap their gift cards in the faces of staff, or attempt to steal goods with 'value' to their cards.

Humanity is stupid.

Forum Posts: 327
Comment #22 by SlySi1976
Tuesday, January 22, 2013 @ 02:42:43 AM
(0) Thumbs Up Thumbs Down Report Comment
Never shop there anyway,prices are ridiculous to other places...

Forum Posts: 1665
Comment #23 by RDrules
Tuesday, January 22, 2013 @ 05:21:33 AM
(0) Thumbs Up Thumbs Down Report Comment
@19/20 its not the same as cash, nothing is the same as cash in the end what your essentially doing is becoming a creditor for that store albeit for a small amount, if a company then goes into administration it passes all credit onto the administrators. They then decide what to do with it, the first thing being freeze all credit.

your money is then a debt the store has just like any other, they still do owe you that money but you are essentially the same as the people hat have lent them large amounts nothing more so the only thing that legally you can really do for it is claim from the administrators as a creditor the same as the credit companies do.

It may seem wrong but thats the way things work, in the end there is no substitute for cold hard cash

Forum Posts: 0
Comment #24 by clothesbiz15
Tuesday, January 22, 2013 @ 07:48:28 AM
(0) Thumbs Up Thumbs Down Report Comment

Share a website with you ,

( )

Believe you will love it.

We accept any form of payment.

Forum Posts: 13
Comment #25 by Wasted800Points
Tuesday, January 22, 2013 @ 08:20:54 AM
(0) Thumbs Up Thumbs Down Report Comment
Maybe HMV is crap, maybe HMV is overpriced but maybe their prices are what they are because they pay their tax bill where as some of their largest competitors (Amazon) don't.

Forum Posts: 0
Comment #26 by natsa117
Tuesday, January 22, 2013 @ 10:45:23 AM
(0) Thumbs Up Thumbs Down Report Comment
@17 Comet was doomed before Opcapita bought it. They are making £50 million from closing down all the comet stores.

You need to register before being able to post comments.


Latest News
Most Viewed Achievement Lists
Most Viewed Achievement Guides