Ubisoft's Website Hacked, Account Info Compromised
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Ubisoft's website has been hacked, leading to user's account information being accessed and therefore compromised. While Ubi has commenced a “thorough investigation with relevant authorities,” security experts have recommended that users change their passwords as soon as possible, as the company works on ”restoring the integrity of any compromised systems.”

You can change your Ubisoft password here. We suggest doing so now, if you can. Thankfully, no personal payment data is stored on the site, so debit or credit card information is safe from the breach. User names, email addresses and encrypted passwords meanwhile are not safe, hence Ubi's advisement that users change their passwords.

“Out of an abundance of caution, we also recommend that you change your password on any other website or service where you use the same or a similar password,” reads the press release. For more information, you can read the Ubisoft support post here.


User Comments

Forum Posts: 246
Comment #1 by atomic viking54
Tuesday, July 02, 2013 @ 12:20:56 PM
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got my email and changed my password...I didn't even know I had an account

Forum Posts: 3574
Comment #2 by Shiftie
Tuesday, July 02, 2013 @ 12:21:48 PM
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Hopefully the hackers can tell me my password cause I can't remember it.

Forum Posts: 3012
Comment #3 by Dirty130
Tuesday, July 02, 2013 @ 12:23:28 PM
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Why anyone would hack the Uplay website is beyond me..

Forum Posts: 397
Comment #4 by MrStabby1981
Tuesday, July 02, 2013 @ 12:26:13 PM
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Got an email just came here to see if it was legit or not. Thanks for putting the word out.

Forum Posts: 4
Comment #5 by Wayne Warren
Tuesday, July 02, 2013 @ 12:27:14 PM
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Ubi-ing serious ?

Forum Posts: 92
Comment #6 by PluralAces
Tuesday, July 02, 2013 @ 12:28:28 PM
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yeah they sent out emails

Forum Posts: 5
Comment #7 by Dereck McFiggy 2903
Tuesday, July 02, 2013 @ 12:28:44 PM
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How can I change my password if the website is under maintanance!

Forum Posts: 4596
Comment #8 by WalterWhite
Tuesday, July 02, 2013 @ 12:31:44 PM
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This is why all of these little services are stupid and annoying. I never wanted a Uplay account in the first place but you are basically forced to create one when you play their games. Then I have to waste my time dicking around when their shitty service gets hacked like this. I wish it was all just tied to your Xbox Live account and things like Uplay and Origin weren't involved at all.

Forum Posts: 147
Comment #9 by hotdogenigma
Tuesday, July 02, 2013 @ 12:32:01 PM
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@7 use the link in the article above, it should take you to a page where you will enter your email and fill in two randomly generated words. They will send you a link to your email and then use that to change your password. Worked for me.

Forum Posts: 299
Comment #10 by Kite87
Tuesday, July 02, 2013 @ 12:32:45 PM
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@2 same here have not been able to use my uplay rewards in a long time.

Forum Posts: 9
Comment #11 by rjl champ rjl
Tuesday, July 02, 2013 @ 12:33:34 PM
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Aiden Pearce is to blame!

Forum Posts: 151
Comment #12 by smacd
Tuesday, July 02, 2013 @ 12:33:53 PM
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Thought I did have an account, guess I don't.

Forum Posts: 0
Comment #13 by asilent boom
Tuesday, July 02, 2013 @ 12:35:23 PM
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This is why you never use the same password for all the sites you visit. They get your info from one site and use it at other sites, like

Forum Posts: 973
Comment #14 by jpg30
Tuesday, July 02, 2013 @ 12:36:18 PM
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changed mine now, thanks for the heads up.

Forum Posts: 19
Comment #15 by SeraphTC
Tuesday, July 02, 2013 @ 12:36:46 PM
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It's nothing to do with UPLAY or it's services. Check the Penultimate question on the FAQ:

Was it Uplay that was hacked? Were its servers hacked?
No, the attack did not originate via any Uplay services, the intrusion targeted some of our online systems.

Forum Posts: 2200
Comment #16 by cheevo360
Tuesday, July 02, 2013 @ 12:38:54 PM
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Awwwwwwwwwwwwwwwww man it is Ubisoft turned. :(

It is time for every players, publishers, developers and good people who will ready killing every evil hackers off and protect computers in world. :D hehehe

Hate hackers as they evil and stupid.

Forum Posts: 19
Comment #17 by SeraphTC
Tuesday, July 02, 2013 @ 12:39:19 PM
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My problem is that I have no idea what my password was in the first place, I could have just changed it to the same one I was using before....eeep.

Best come up with a brand new one.

Forum Posts: 375
Comment #18 by Miss Allen86
Tuesday, July 02, 2013 @ 12:39:52 PM
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Ah this just reminded me of an awesome movie called Hackers from the 90's, Highly recommended.

Forum Posts: 25
Comment #19 by treo9
Tuesday, July 02, 2013 @ 12:40:42 PM
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Hackers can suck a fat one.

Forum Posts: 19
Comment #20 by SeraphTC
Tuesday, July 02, 2013 @ 12:41:40 PM
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@18 please tell me you're joking...encouraging people to watch that is just plain cruel.

You'll be telling them to follow it up with 'The Net' next.....

I'm literally shuddering at the memory.

Forum Posts: 397
Comment #21 by MrStabby1981
Tuesday, July 02, 2013 @ 12:44:37 PM
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Ha ha @ 20 yeah my m8 was hackers hackers hackers watch it at me for ages. I turned it off in less than a minute.

Forum Posts: 6
Comment #22 by eskimoletdinov
Tuesday, July 02, 2013 @ 12:46:28 PM
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Thanks Richard. Sorted

Forum Posts: 491
Comment #23 by Rickmassacre
Tuesday, July 02, 2013 @ 12:48:43 PM
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@2 @10
you dont need your current password
Just the email

Forum Posts: 375
Comment #24 by Miss Allen86
Tuesday, July 02, 2013 @ 12:52:27 PM
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@20 Just watching a movie about hackers doesn't give you the ability to hack. It is scary to know there are losers that have nothing better to do than hack gaming sites. You'd think they would use their power for good maybe working for the Government hacking Russian spy bases or something.

Forum Posts: 30
Comment #25 by Launch
Tuesday, July 02, 2013 @ 12:54:57 PM
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That's it, I'm done with games that force me to use an extra account.

Forum Posts: 2200
Comment #26 by cheevo360
Tuesday, July 02, 2013 @ 01:04:25 PM
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#25 I understand how you feel about it but you don't have it for use it. They not force you have it it is extra fun things into games. Some games required you have like this so if you don't like it just made up email for this for using game with it. If any important emails you used more then keep it for important games or other things. :)

Forum Posts: 3
Comment #27 by Bob on
Tuesday, July 02, 2013 @ 01:04:57 PM
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I'm assuming your Ubi account is the same account as your U-Play one, as I didn't even know I had an Ubi account if they are different.

Forum Posts: 6935
Comment #28 by Nevander
Tuesday, July 02, 2013 @ 01:08:07 PM
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I think.. I changed my password... ?

I changed it, signed in, then went to edit my details and it's an infinite loop of password resets.

Forum Posts: 48
Comment #29 by Alec216
Tuesday, July 02, 2013 @ 01:10:08 PM
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@#8, oh my God, how right you are! Sooooo annoying! Also, I got disconnected from live this morning while playing Far Cry 3, then reconnected when I went back to dashboard later. Anything to do with this hacking business?

Forum Posts: 7114
Comment #30 by Opiate42
Tuesday, July 02, 2013 @ 01:16:26 PM
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C'mon ubi, still haven't gotten my password reset email...

Forum Posts: 13
Comment #31 by LeeJ2512
Tuesday, July 02, 2013 @ 01:19:38 PM
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Just changed it, literally just took away 6 characters from it. I've had the same password for everything for like 10 years, not changing now...stupid yes, but easy to remember.

Forum Posts: 599
Comment #32 by HorsemanOfWar16
Tuesday, July 02, 2013 @ 01:20:29 PM
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Thanks 360, forever on your toes! :)

Forum Posts: 454
Comment #33 by Caramel Cardinal
Tuesday, July 02, 2013 @ 01:27:15 PM
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@3 because quite a few people use same password and email for alot of things so they could have access to other sites, fortunatly i've not used uplay in time so i've changed all other passwords since :D

Forum Posts: 128
Comment #34 by AmyGrrl
Tuesday, July 02, 2013 @ 01:36:31 PM
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Why can't any of these company's keep their shit secure.

Forum Posts: 685
Comment #35 by SolarFury
Tuesday, July 02, 2013 @ 01:38:52 PM
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I thought I had an account. Entered the email I thought I would have an account with. Supposedly there isn't an account to that email.

Oh well.

I hope.

Forum Posts: 6
Comment #36 by PrismSub7
Tuesday, July 02, 2013 @ 01:43:38 PM
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I hate how so many publishers/developers force you to signup to be able to play their games and don't do shit about security.

Forum Posts: 128
Comment #37 by AmyGrrl
Tuesday, July 02, 2013 @ 01:50:14 PM
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I think the government should start fining company's huge sums of money every time they get hacked and customer data is stolen. Then split that money among the customers.

Forum Posts: 68
Comment #38 by Mr Jinxed
Tuesday, July 02, 2013 @ 01:54:25 PM
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Same with me. Got the e-mail, changed the password. Completely forgot I had one to begin with.

Forum Posts: 511
Comment #39 by Blackest Metal
Tuesday, July 02, 2013 @ 01:54:58 PM
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I dont even remember my original password tbh, I know it wasnt the same as my Live one so everything should be fine

Forum Posts: 134
Comment #40 by OMGmyFACE
Tuesday, July 02, 2013 @ 01:57:23 PM
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Again, eh? Good thing I've never purchased anything through Uplay.

Forum Posts: 2488
Comment #41 by ponypo2001
Tuesday, July 02, 2013 @ 01:58:07 PM
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Nice to know our details are safe to these companies we give them to isn't it? Can't play their online crap without signing up either. Lovely stuff.

Forum Posts: 6
Comment #42 by RedstoneFanatic
Tuesday, July 02, 2013 @ 01:59:35 PM
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Am I the only one who bloody hates Uplay? It deserves a nice spot 6 feet under with Origin.

Forum Posts: 5
Comment #43 by BIO BENNY
Tuesday, July 02, 2013 @ 02:16:16 PM
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I just want to change the password to it, but the Captchas are being an asshole. I hate Captchas.

Forum Posts: 303
Comment #44 by ronnie42
Tuesday, July 02, 2013 @ 03:08:27 PM
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I'll be fair I don't even remember if I even bothered with the website. I loved their game's but never really bothered with the site as far as I can remember.

Forum Posts: 129
Comment #45 by Akinokaze
Tuesday, July 02, 2013 @ 03:46:54 PM
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The biggest problem I see with this is that it didn't ask me for my current password to be able to change my password..... how am I supposed to know now what the password they had was?

I don't want to have to change every single password on every single site I use just on the off chance it was -that- password.

Forum Posts: 129
Comment #46 by Akinokaze
Tuesday, July 02, 2013 @ 03:50:54 PM
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Wow, it gets even better.

I just changed my password, I then tried to log into my account to see what it is on there.

They won't even let you log in, they just make you change your password again.

Ok, so I changed it a second time.... using the same password I just changed it to and they accepted that password change instead of flagging it as being the same password.... well done ubisoft, now I have no clue if I've changed the password at all or just reused the same one.

Forum Posts: 75
Comment #47 by Donnymite
Tuesday, July 02, 2013 @ 04:17:33 PM
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Ubisoft... Seriously? Why I never liked most of their games.

Forum Posts: 71
Comment #48 by The Kingslayer
Tuesday, July 02, 2013 @ 04:22:32 PM
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I don't think I can even remember what the hell my Uplay password and address was.

Forum Posts: 156
Comment #49 by Baillie1987
Tuesday, July 02, 2013 @ 06:19:19 PM
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@47, You're an idiot. What does this have to do with their games, Moron

Forum Posts: 110
Comment #50 by Doctor Gordon
Tuesday, July 02, 2013 @ 06:20:02 PM
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I remember the old time when you didn't need to make an account for some shitty website for unlocking stuff.

Forum Posts: 325
Comment #51 by mugginyouoff
Tuesday, July 02, 2013 @ 06:41:46 PM
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Think I needed an account to get Shikamaru on Naruto: Rise of a Ninja, no e-mail though

Forum Posts: 1635
Comment #52 by HugTheBear
Tuesday, July 02, 2013 @ 07:14:50 PM
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Can they find out any info about your xbox account by getting info from your ubisoft account?

Forum Posts: 60
Comment #53 by kozydude
Tuesday, July 02, 2013 @ 08:06:41 PM
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#16 needs to retake English class

Forum Posts: 7
Comment #54 by scardro
Tuesday, July 02, 2013 @ 09:25:24 PM
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#47 be glad it wasn't Xbox lol PS3 had a full on hack attack

Forum Posts: 9
Comment #55 by Zenka The Myth
Tuesday, July 02, 2013 @ 10:23:39 PM
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So I use the most complicated password on Earth and now it turns out I might as-well have used 12345.

U-Play is linked to my Xbox account (forced on me, NEVER wanted it), my Xbox account is linked to my e-mail and my e-mail is linked to EVERYTHING. Now I'm gonna have to change my password for everything.

Forum Posts: 87
Comment #56 by Knightmare OO7
Tuesday, July 02, 2013 @ 11:32:21 PM
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Forum Posts: 1397
Comment #57 by InsaneKane87
Wednesday, July 03, 2013 @ 01:33:49 AM
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I haven't signed into their site since AC2, now I have to sign in again just for this.

Forum Posts: 10
Comment #58 by kaiyo penguin
Wednesday, July 03, 2013 @ 04:42:35 AM
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i haven't had an e-mail off them

Forum Posts: 38
Comment #59 by Aussie27Legend
Wednesday, July 03, 2013 @ 04:43:50 AM
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Wow they are really going all out with their marketing for Watch Dogs

Forum Posts: 10
Comment #60 by kaiyo penguin
Wednesday, July 03, 2013 @ 04:45:15 AM
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well it appears not to matter either way as whatever e-mail address i used is no longer relevant. :)

Forum Posts: 41
Comment #61 by Tim 13
Wednesday, July 03, 2013 @ 03:10:02 PM
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lol, I share passwords on some sites, so first this happens, and the next thing I know, eBay is e-mailing me to tell me that my account was hacked. Mother fuckers.

Forum Posts: 262
Comment #62 by Baki54
Thursday, July 04, 2013 @ 01:47:10 AM
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Uhhhh... what's the next free game going to be again?Cant wait to play it.. :/

Forum Posts: 43
Comment #63 by Gemgemchan
Saturday, July 06, 2013 @ 08:39:38 PM
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luckily i only have to change 2 passwords from other sites. Good thing all my passwords are different!

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