DICE Vows to Fix Battlefield 4 Problems, Offers Compensation
Written Monday, November 25, 2013 By Lee BradleyView author's profile
Battlefield 4 is still experiencing problems on Xbox One and DICE has promised to issue a fix, while offering up some tasty compensation.
Players have been reporting crashes which throw them out to the Xbox One home screen, as well as a problem with Battlefield: Premium not appearing on Battlelog profiles. Worse still, a bug is also corrupting some players’ single-player progress.
"At DICE, we are committed to you, the fans, and view the game as a live service," said the studio's general manager Karl Magnus Troedsson. "I am extremely proud of the people at DICE and everyone across EA that contributed to the development of Battlefield 4.
“However, I am less proud to see that the game has experienced some turbulence during the launch period. While some platforms have had only minor problems, others have had more than their fair share of issues.
"Resolving the launch issues is our #1 priority. In fact, we are so serious that we have the entire team working to stabilize the game and we will not move on to other projects until we are sure that Battlefield 4 meets – and exceeds – your expectations. It is the right thing to do.
"To show our appreciation for your patience as we work through these issues, we are announcing that from November 28 through December 5, we will reward all players with Double XP for every multiplayer match they complete. We understand that the launch issues may have impacted your progression, and we want to do everything we can to help you get back the XP that you may have lost.
"Also, to cap off the week, on December 5 we will give all players that log in to Battlefield 4 multiplayer a M1911 pistol scope. This special sidearm scope, previously reserved for our DICE developers, has a 3X zoom and is available for all classes in Battlefield 4."