Microsoft Investigating Issues with Xbox One Stereo Headset Adapter
Written Wednesday, March 12, 2014 By Richard WalkerView author's profile
Microsoft is currently looking into reported issues with its recently released Xbox One Stereo Headset Adapter, in light of a number of complaints from users experiencing voice chat glitches when using older headsets with the peripheral, as documented in the official Xbox forums and on several other sites.
Said complaints affect a number of headset makes and models, including Turtle Beach and Astro, with compatibility issues causing audio distortion in party chat. Apparently, in-game audio, Upload commentary and Skype calls function as they should through the headset adapter.
"We've heard about a small number of users experiencing intermittent issues," a Microsoft spokesperson told Game Informer. "We're actively investigating and are working on a resolution."
The Xbox One Stereo Headset Adapter is out now for $24.99/£19.99 and requires a manual controller update. You can get more information on that through here.