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Saintified Need Help


DashingCW
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Just a general question. I have been e-mailing with Deepsilver over the past few days. My original account with Saints Row the third apparently doesn't exist. I made a new account, but my gamertag is tied to the original one. So I can't log in or upload anything to get the Saintified achievement. Just wanna know if anyone has a possible fix or can offer any help. Deepsilver thus far has been good at answering back, but not so much on any actual answers.

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Like when I play Saints 4 and try and upload content I get to the problem. It immediately says an account is associated with this gamertag, and then won't let me submit a new account or anything. It just says enter the password for that account. I was just wondering basically if there was a way to migrate a gamertag to a new account. Deepsilver has stated that my old account doesn't exist, yet it comes up every time I play the game.

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I had the same problem but they corrected it and I knew my old password. The only thing you can do is try to get them to removed your gamertag from your old account or remember your old user and pass.

 

Dear Saint,

 

thank you for your inquiry.

 

We have fixed the problem that was preventing you from logging in: the account was not accepting any combination of username and password. Your credentials should now work both in the game and on SaintsRow.com.

 

This is what I got back.

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I had the same problem but they corrected it and I knew my old password. The only thing you can do is try to get them to removed your gamertag from your old account or remember your old user and pass.

 

 

 

This is what I got back.

 

My problem is I remember both the original account and password. The account name appears on my 360 when I try to enter anything in the community and it asks for a password. When registering a new account on Saintsrow.com it says the my original user name already exists and can't be used. Deepsilver unfortunately has told me they are certain the account doesn't exist and I obviously have my gamertag attached to a different account. I asked them to search by gamertag then, and have sent pictures to prove that it exists and I get the same answers.

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Well chalking this one up as unobtainable. Deepsilver has been very unresponsive, and I've yet to receive a response on my last three e-mails over three days old. They just keep saying no I'm wrong even though I have proof. Really upsetting actually :(

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  • 1 year later...
Still getting the "connection has timed out" message. Guessing this one will never be fixed

 

Checked with them on this and Saints 3 last month, here's their response:

 

Dear Saint,

 

thank you for your inquiry.

 

As you already experienced, the saintsrow.com site has been experiencing ongoing issues that have been adversely affecting logins, character upload and download, stability, and other features. The problems with the website started back when certain key THQ servers went offline, and has been getting progressively worse over the past few months.

 

We are currently working on rebuilding the site and fixing these core issues. We are also addressing many smaller concerns like the ability to change avatars, text formatting, and saving personal information to profiles.

 

At the moment we can't do anything, since our admin tools are also shut down right now. Please try again in the near future to sign in, in order to find out, if accessing the Saints Row 3 character gallery works again.

 

Deep Silver Volition would like thank all of our loyal fans who have stuck with us during this difficult situation. We know how frustrating it's been for everyone, and are committed to making things right and providing the full experience that the Saints Row games have to offer.

 

We sincerely apologize for the inconveniences caused.

 

PS: We haven't received an ETA from production yet

 

 

Note: If you reply to this Email please do not edit the subject line. Thank you!

 

Best regards

 

Your Saint Team

 

Koch Media GmbH, Gewerbegebiet 1, 6604 Höfen, Austria.

Deep Silver is a division of Koch Media GmbH

 

Basically still working separating Volition with the whole THQ bankruptcy, but it doesn't appear to be hopeless yet. I'd give it half a year or so and hope they get it up and running again.

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  • 2 weeks later...
Yeah it still doesn't work and I know I'm using the correct login information. I thought with Saint's Row IV Re-elected coming out they would fix the whole thing because it's also an achievement on there as well. Which I read from the achievement list.

 

The Saintified achievement in Re-elected just states to create and save a character locally, not to upload it to saintsrow.com

 

I can only think/hope they did this so they weren't shipping a known glitched game, would be good if they could patch the old one to do the same though ....

 

Anyway, from what I have heard they are still working on the site and can't or won't give an ETA on a fix to the functionality, just have to wait

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The ETA they gave was supposed to be last August or September, since then they've given no updates. :/

 

Sorry yea, that's what I meant. When I emailed them they said November 2014 and since then I know someone else had a reply to say that they thought it would be November but they didn't realise the amount of work needed and can't give a new ETA

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Sorry yea, that's what I meant. When I emailed them they said November 2014 and since then I know someone else had a reply to say that they thought it would be November but they didn't realise the amount of work needed and can't give a new ETA

 

Yeah, it seems that for the foreseeable future this and the Jumped In achievement are unobtainable.

 

I left a message about it in the Unachieveable Achievements thread here, but it hasn't been updated as far as I know...

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  • 3 weeks later...

It's a shame this is unobtainable so far because this is my only unobtainable achievement on my entire profile excluding X1 Youtube achievements. I can see this one getting fixed though due to it being connected to user profiles on their official forums as opposed to in-game functionality being messed up. I imagine once they get their admin tools working correctly and they can reset passwords and access user accounts, this will be fixed in the process.

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  • 5 months later...
The Saintified achievement in Re-elected just states to create and save a character locally, not to upload it to saintsrow.com

 

I can only think/hope they did this so they weren't shipping a known glitched game, would be good if they could patch the old one to do the same though ....

 

Anyway, from what I have heard they are still working on the site and can't or won't give an ETA on a fix to the functionality, just have to wait

 

 

 

 

 

You're right the Xbox One achievement isn't the same. You don't need to connect to the community at all.

 

 

They goes for the money and forget about their loyals gamers. Instead of fixing the login function, they create a new achievement for Re-elected version with the same name so they could sell their Xbox One game.

 

 

I doubt they will ever fix the broken Xbox 360 achievment. Did someone have new about their progress? Because I will not start this game until I'm sure it is fixed.

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You're right the Xbox One achievement isn't the same. You don't need to connect to the community at all.

 

 

They goes for the money and forget about their loyals gamers. Instead of fixing the login function, they create a new achievement for Re-elected version with the same name so they could sell their Xbox One game.

 

 

I doubt they will ever fix the broken Xbox 360 achievment. Did someone have new about their progress? Because I will not start this game until I'm sure it is fixed.

 

There are posts in their official forums that they are working on it. I'm sure It will come back online some time.

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  • 2 months later...

My wife got Saintified yesterday. I found this thread a while back - http://steamcommunity.com/app/206420/discussions/0/517142892049223480/

 

She followed the instructions on the main page of this thread and made a new account (forgot her old one). After this she logged into the community section on the start menu in game, she then travelled to Image As Designed and uploaded her character from there. Achievement unlocked instantly.

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