ImaginaryRuins Posted February 14, 2016 Share Posted February 14, 2016 I heard this game is very good but this issue is keeping me away from it. Maybe I will wait a couple more days. Link to comment Share on other sites More sharing options...
Annalie Posted February 14, 2016 Share Posted February 14, 2016 I heard this game is very good but this issue is keeping me away from it. Maybe I will wait a couple more days. Go for it, this issue seems to effect a small amount of people. Link to comment Share on other sites More sharing options...
Gerberbaby922 Posted February 14, 2016 Share Posted February 14, 2016 Does anyone else with this problem use gamesharing with another person? I have tried hard resetting, restoring, uninstalling, etc and nothing works. But I am gamesharing with someone who has no issues with getting the achievements. I'm on level 4 now with not a single achievement unlocked Like I said I was also gamesharing. But I just stopped my gameshare, in addition to re-installing and deleting save data for the umpteenth time, and still no achs. Link to comment Share on other sites More sharing options...
Gerberbaby922 Posted February 14, 2016 Share Posted February 14, 2016 I reached out to the devs via twitter and Ea Support got back to me recommending the usual fare, i.e power cycle, recover gamertag, etc. but they also sent a follow up e-mail about me contacting them to recover my gamertag on their console to investigate. Anyone ever have that kind of thing happen via EA Support? I won't be doing that to be honest, as I'd rather troubleshoot it myself. Hopefully it gets sorted out for everyone who is having the issue. I'll update as I know more about mine. Have you heard anything more from EA or the game devs? I spent a while chatting with Xbox support and after trying everything listed in this thread, plus one new thing, she said that if none of those fixed the issue its a game issue not an Xbox issue. Link to comment Share on other sites More sharing options...
NFaMuS one Posted February 15, 2016 Share Posted February 15, 2016 (edited) Have you heard anything more from EA or the game devs? I spent a while chatting with Xbox support and after trying everything listed in this thread, plus one new thing, she said that if none of those fixed the issue its a game issue not an Xbox issue. I haven't heard anything more from them because I opted not to have them recover my gamertag onto their console. I'd rather not give them my log in information, or anyone for that matter. Although, I fear options are running out, as the fix that is commonly given is to hard reset your console or recover your gamertag, which for me, neither work. So I'll likely reach out to them and look for another way. UPDATE: They responded back to my e-mail and said they have been unable to recreate the issue and have had nobody else contact them on this matter, so it would be necessary for them to recover my gamertag to try to duplicate it on their end. I guess that may be the only way, or just wait it out and hope an update gets pushed because I find it a bit hard to believe that I am the only person who has contacted them about this, especially considering others here have experienced the same issue. Edited February 15, 2016 by NFaMuS one Link to comment Share on other sites More sharing options...
Gerberbaby922 Posted February 15, 2016 Share Posted February 15, 2016 UPDATE: They responded back to my e-mail and said they have been unable to recreate the issue and have had nobody else contact them on this matter, so it would be necessary for them to recover my gamertag to try to duplicate it on their end. Who exactly are you talking to? If you could post an email address then we could all email them so they know its happening to more people. And I totally get not wanting to give them your login info; when I was chatting with Xbox support I was reluctant to give them access. You could always change your password to something random before you tell them, and then change it right after they are done. Also remove your credit card info from the profile. I know it would be a pain in the ass but I have a feeling we are going to be SOL if we don't keep bugging them. Link to comment Share on other sites More sharing options...
xhunterrrr Posted February 15, 2016 Share Posted February 15, 2016 (edited) First rule of the internet is NEVER give out your login information no matter who is asking. Please don't actually do that. I have never once heard of ANY developer or gaming company ask for login information. Hell, Microsoft/Xbox Support won't even request it for issues. As far as achievements in this game go, I have had no issues unlocking any. The achievement for all collectibles didn't pop up, but it did unlock. NFaMuS one, have you checked your achievements on Xbox.com? Sometimes the website and the console desync. We can't check them because of your privacy settings. Edited February 15, 2016 by xhunterrrr Link to comment Share on other sites More sharing options...
NFaMuS one Posted February 16, 2016 Share Posted February 16, 2016 (edited) Who exactly are you talking to? If you could post an email address then we could all email them so they know its happening to more people. And I totally get not wanting to give them your login info; when I was chatting with Xbox support I was reluctant to give them access. You could always change your password to something random before you tell them, and then change it right after they are done. Also remove your credit card info from the profile. I know it would be a pain in the ass but I have a feeling we are going to be SOL if we don't keep bugging them. I just sent them an e-mail back saying no thanks. I don't trust it at all and no need to give the e-mail here because I don't want anyone giving out their info either. Just hit them up on Twitter or whatever, @EASupport - that's what i did, but of course, don't give them any info. Hopefully enough people report it and something will happen. First rule of the internet is NEVER give out your login information no matter who is asking. Please don't actually do that. I have never once heard of ANY developer or gaming company ask for login information. Hell, Microsoft/Xbox Support won't even request it for issues. As far as achievements in this game go, I have had no issues unlocking any. The achievement for all collectibles didn't pop up, but it did unlock. NFaMuS one, have you checked your achievements on Xbox.com? Sometimes the website and the console desync. We can't check them because of your privacy settings. Oh absolutely, haha. I would never do such a thing. I told him no thank you and that I'll just wait for others to report and maybe they'll push a patch. I'm not too worried about it anymore to be honest. Also, I checked Xbox.com and it was still the same as shows on my console. I'm completely perplexed as to what the hell went wrong here because I unlocked achievements just fine during the EA Access trial. UPDATE: They e-mailed me back after I again told them I wouldn't give them my information to access my gamertag and they basically just said, "let us know if you change your mind." Not much of an update, I know, but I just wanted to keep you guys in the loop. Here's to hoping they fix the issue, even if it is only effecting a small group of players. Edited February 17, 2016 by NFaMuS one update Link to comment Share on other sites More sharing options...
Gerberbaby922 Posted February 18, 2016 Share Posted February 18, 2016 Have a bit of an update. I spent more time then i care to admit talking to ea support and xbox support. Ea told me that Unravel is not showing up on my profile, which a game should show up as soon as you download it and start playing it. So Ea does not recognize that i am playing the game. Xbox told me that my account shows that I paid for the game so its not a problem on there end. We figured out that my gamertag was linked to a very old email of mine and got that fixed. Played right after that and still no ach. Im going to give that some time to hopefully take effect, and perform all the normal reset steps again. So you guys should log into your Ea origin account and see your gamertag is properly linked and chat with Ea support to see if the game is showing up on ur account. I have always hated the Ea system and this mess is making me very nervous about buying Ea games in the future. Link to comment Share on other sites More sharing options...
Gerberbaby922 Posted February 18, 2016 Share Posted February 18, 2016 Hallelujah!!! I'm finally earning achievements! It must have been the issue with my ea account. So to all those not unlocking achs go sort out your ea account and make sure that the email used for xbox/Microsoft is the same as on your ea origin account. Once you get them sorted do the normal uninstall, remove gamertag, restart xbox, recover gamertag, reinstall and you should be good to go. If you have to deal with EA support be patient because the Indian folk sometimes need things explained very clearly, but they can help. Link to comment Share on other sites More sharing options...
NFaMuS one Posted February 18, 2016 Share Posted February 18, 2016 (edited) Hallelujah!!! I'm finally earning achievements! It must have been the issue with my ea account. So to all those not unlocking achs go sort out your ea account and make sure that the email used for xbox/Microsoft is the same as on your ea origin account. Once you get them sorted do the normal uninstall, remove gamertag, restart xbox, recover gamertag, reinstall and you should be good to go. If you have to deal with EA support be patient because the Indian folk sometimes need things explained very clearly, but they can help. Awesome! I logged into Origin and unlinked my Xbox one, so I'll relink it when I get online tonight. It's weird that it would only cause an issue with Unravel and not other EA games. Either way, I'm glad this fixed it for you. Thanks for the update! I'll update to let you know if it worked for me or not. UPDATE: I can now confirm, your fix worked for me as well, although it wasn't as extensive as you suggested. All I did was unlink my gamertag from EA and then relink it. Edited February 18, 2016 by NFaMuS one Link to comment Share on other sites More sharing options...
Gerberbaby922 Posted February 19, 2016 Share Posted February 19, 2016 UPDATE: I can now confirm, your fix worked for me as well, although it wasn't as extensive as you suggested. All I did was unlink my gamertag from EA and then relink it. Someone on TA said that was all they had to do also. I guess it was just a lucky coincidence that my gamertag was not linked properly or I might not have discovered the fix. And your right, its puzzling that we have had no issues with other EA games. Now I can buy Mirrors Edge 1.5 without worries. Link to comment Share on other sites More sharing options...
Milosuperspesh Posted February 19, 2016 Author Share Posted February 19, 2016 (edited) Cheers for helps guys, resetting my xbox one account on origin by disconnecting it and on a fresh install of unravel connecting back to origin has worked ! Edited February 20, 2016 by Milosuperspesh Link to comment Share on other sites More sharing options...
JSP 16 Posted February 25, 2016 Share Posted February 25, 2016 Well I'm fucked. I just finished the game, great game. Got all achievements except for one: The Red Thread achievement. Which means collect all achievements. I got every single one and it ain't unlocking. Doesn't even say "unlocking..." It's just plain locked. Wtf do I do? Link to comment Share on other sites More sharing options...
Scrubber Posted February 29, 2016 Share Posted February 29, 2016 Found at last Walkabout Everlasting All those are story related achievements. I have completed the game but these haven't unlocked. Beautiful game but if these cheevos don't get fixed it's gonna taint the experience. Link to comment Share on other sites More sharing options...
JSP 16 Posted March 11, 2016 Share Posted March 11, 2016 talked to EA...after a week or so, they unlocked it on their end. yay Link to comment Share on other sites More sharing options...
Shadow Man Posted March 28, 2016 Share Posted March 28, 2016 No stone unturned Reckless Those are the 2 achievements that my friend never could unlock and the profile is tainted to a point where it's banned from unlocking those achievements. Absolutely, nobody has those achievements. Link to comment Share on other sites More sharing options...
DUNNDEE83 Posted March 28, 2016 Share Posted March 28, 2016 This is unrelated to Unravel, but is there anything that can be done about achievements that won't finish unlocking? I have a couple achievements that say, "Done....unlocking", but they have been like that for weeks. Link to comment Share on other sites More sharing options...
seti0zero Posted April 7, 2016 Share Posted April 7, 2016 For some reason I cant get Gardener (locked with 100%) and No So Fragile (90% but I have all the crowns). How can I get this fixed? Any suggestions? Link to comment Share on other sites More sharing options...
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