Bandai Namco Apologises For Elden Ring Launch Day Issues

Bandai Namco Apologises For Elden Ring Launch Day Issues

Richard Walker

Bandai Namco has issued an apology for the performance issues currently affecting Elden Ring, pledging to address and fix a litany of problems, mainly impacting the PC version. This follows the rolling out of the game's Day One Patch 1.02 yesterday, in time for today's launch.

“We are currently experiencing some issues that are preventing the game from playing properly under some conditions,” the publisher stated in an update on its website. “We apologise for any inconvenience this may cause and ask for your patience.”

It seems that few, if any of the listed issues relate to the Xbox version of Elden Ring, which appears to, by and large, run rather well. However, general bug fixes and improvements to performance are still in the pipeline at developer FromSoftware. Expect further patches soon.

Elden Ring is out now for Xbox Series X|S, Xbox One, PlayStation 5, PlayStation 4, and PC. We published a comparison video of the game running on consoles earlier this week, but have since made an updated version testing the frame rate with the 1.02 update applied. You can see the results below.

You can also check out our Elden Ring review here.

  • Another broken on release AAA game. Not even surprised anymore.
  • Lol, too bad for the PC players I guess. I haven't experienced any issues or bugs in the 15 hours I've played.
  • @dirty130 15 hours lucky I only put in 12 so far lol I need to up that to 100 hours asap
  • I got the "network status check failed" issue and haven't been able to play online since launch.

    So far playing off-line I found the game also not as great as I thought it would be. I don't understand the massive amount of 5/5 and 10/10 reviews. I can see it as 9/10 max.
  • @BLACKPANTHERVII I see it as a 7/10. It is obviously made to be a coop game (even though the coop is broken at the moment, even when it works it's still trash) It's way too hard right off the bat for most people in single player. Look at any of the youtubers that have played all the souls games they play this game and die for 4 or 5 hours straight on a single boss then finally they beat the boss and they think they are super skilled players lol, it's just repetitive rubbish.
  • Glad they've acknowledged the issues.

    To those disliking it, I'm a little confused. Obviously everyones experience is subjective, but FROM games are largely a known quantity at this point, and ER is an incredibly accomplished amalgam of the greatest parts of their back catalogue.

    Interesting that people would go in and be disappointed, but as I say, it's all subjective.
  • There's always those who'll complain for those who will complain. I play on PC and am having no issues, so far. Performance isn't what I expected for my hardware, but there are worse things.
  • @Dervius People go in and get disappointed because because really FromSoftware haven't learnt how to get their games to a much bigger player base. Example, and all facts, The Witcher 3 and Skyrim have both sold more than 30 million copies (both these games being similar and catering to the same gamers as souls games), Dark Souls 3 has barely sold 10 million and with the simple addition of a lower difficulty they could have sold double the copies they did. All of FromSoftwares games rely on repetitive gameplay and long winded lore, both Skyrim and Witcher 3 showed how to make these sort of games well and playing a FromSoftware game now still feels like playing Armored Core on the PS1 back in the day, it's clunky rubbish.
  • @darth - I'm fully in support of additional accessibility options, likely something akin to Hades' multiple options to make the game easier.

    That said, comparing Dark Souls to TW3 and Skyrim seems enormously reductive. There are definitely similarities, but their enormous sales success is not simply down to their accessibility.

    I agree they would likely sell more if it were open ot a broader range of people, but 10m sales for a game originally as niche as this is huge. They obviously like the way they do things, and it's providing significant success for them.

    I do wish they would be more open to making the game more accessible, but it's not quite as simple as "do what TW3 and Skyrim did" when they have such differing design intentions.
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